Student Experience Coordinator

Student Experience Coordinator South Dakota State University, United States about 7 hours ago

Location:

Rapid City, SOUTH DAKOTA

Deadline:

17 Apr 2026 Posting Details Posting Details Logo Institution South Dakota State University Working Title Student Experience Coordinator Posting Number

NFE03016P

Department SDSU-Student Affairs & Enrollment Mngt Physical Location of Position (City) Rapid City Posting Text South Dakota State University (SDSU) Division of Student Affairs is seeking a dedicated and conscientious professional who thrives in an independent and dynamic environment to work as a Student Experience Coordinator. This position plays a key role in helping to maintain student success networks across all SDSU campus locations. This position will help provide case management, referral to on and off campus resources, training related to identifying issues of concern while providing a safe space for students in satellite locations to navigate interpersonal conflict, academic difficulties and/or personal issues that may have a negative impact on their student experience. If you're passionate about student well-being and community building, join us in shaping a supportive and accountable cross-campus environment. This position is located in Rapid City, South Dakota and is a 12-month, full-time, benefits-eligible position. The Division of Student Affairs at SDSU enriches the students' overall educational experience through the delivery of quality services and programs as well as providing intentional learning experiences in global awareness, leadership, and social responsibility. In partnership with the academic community, the Division seeks to measurably impact success by effectively recruiting, retaining, and graduating students. Serving as an impartial and independent party, the Student Experience Coordinator contributes to this mission through confidentiality, conflict resolution, and referrals to formal grievance processes when necessary. Must be authorized to work in the U.S. Sponsorship is not available for this position.

KEY RESPONSIBILITIES

This position will work closely with the student, faculty and staff at the West River Health Science Center on the campus of BHSU-Rapid City to: Provide comprehensive case management for students experiencing a wide range of concerns, including but not limited to academic challenges, mental and physical health issues, financial difficulties, and family-related matters. Serve as an information and education resource for students, faculty, staff, and other partners. Foster student-serving relationships and partnerships with community organizations and serve as information conduit for students seeking information about community resources. Serve as a Student Conduct Hearing Officer for alleged violations of University and/or SDBOR policy.

BENEFITS

SDState offers a wide range of excellent benefits including medical, dental, and flexible benefits, retirement plans, compensation packages, paid holidays, and vacation leave. We offer a generous retirement plan that includes 6% matching, 10 hours of annual leave each month, 9.34 hours of sick leave each month, and eleven paid holidays. Employees also have access to internal and state-sponsored training as well as reduced tuition for state-supported courses at all State of South Dakota academic institutions. Relocation benefits are available per university's guidelines.

MINIMUM QUALIFICATIONS

Bachelor's Degree in Human Development, Social Work, Education, Counseling or comparable field by start date. A minimum of 3 years of professional experience relevant to job responsibilities. Effective written, verbal and interpersonal communication skills.

PREFERRED QUALIFICATIONS

Master's degree in Social Work, Higher Education Administration, Counseling, Education, Human Development, or comparable field. Experience working in a post-secondary education setting (i.e., College, University, Community College, Tribal College/University, etc.) Familiarity with community resources in Rapid City and the Black Hills region. Experience teaching and/or presenting professional development workshops to audiences including students, faculty, and/or staff. Successful experience developing multi-organizational partnerships. Experience working with individuals and groups representing a wide range of academic, cultural, disability, ethnic, geographic, and socioeconomic backgrounds. Experience with conflict resolution, impartiality, confidentiality and/or investigative techniques. Relational Communication Skills (e.g., mediation, problem-solving, mentorship, advising, and/or motivation)

APPLICATION PROCESS

SDSU accepts applications through an on-line employment site. To , visit: yourfuture.sdbor , search by the position title, view the job announcement, and click on " for this job." This system will guide you through the electronic application form. This employment site will also require the attachment of a cover letter, which should specifically address how the candidate meets the qualifications as outlined in the advertisement, resume, and a reference page with the contact information for three professional references. applications will not be accepted. Please contact SDSU Human Resources at (605) 688-4128 if you require assistance with this process. Any offer of employment is contingent on the university's verification of credentials and other information required by law and/or university policies, including but not limited to, successful completion of a criminal background check. South Dakota State University is a tobacco free environment. It is the policy of the University to maintain a drug-free environment and to thereby establish, promote, and maintain a safe and healthy working and learning environment for employees and students. This position is subject to South Dakota State University's Drug and Alcohol Testing Policy 4:14. Posting Date 03/27/2026 Closing Date 04/17/2026 Open Until Filled No First Consideration Date Advertised Salary The salary for this position is commensurate with qualifications, starting at $24.50 per hour Duration of the Term 12 months If Other, describe duration Appointment Percent 100 Work Hours 40 Hours per week Primarily work M-F 8 a.m.-5 p.m., with occasional adjustments Typical Hours Worked Per Week Appointment Type Regular Faculty Status No Scope of Search External (includes Internal) If internal, define scope of search This position requires Travel, Valid Drivers License If other, please indicate Department Description and Cultural Expectations SDState is the state's largest, most comprehensive university with over $94 million annual research expenditures, more than 200 academic programs and an enrollment of approximately 12,000 students. The university is part of a dynamic community for families, students, young professionals, and retirees, which offers an abundance of attractions and activities. Equal Employment Opportunity Statement For questions on the position, contact Toby Uecker at Tobias.

Ueckersdstate . Contact Information South Dakota State University promotes access to and opportunities for all to receive the benefit of and participate in education, research, and service and is especially interested in candidates that can contribute to this land-grant access mission. SDSU is an equal opportunity employer. All qualified applicants will receive consideration without regard to, and SDSU prohibits unlawful discrimination of all legally protected classes in the offering of all educational programs and employment. Arrangements for accommodations required by disabilities can be made by emailing HRsdstate . Individuals with concerns regarding discrimination should contact: Equal Opportunity Officer/Title IX Coordinator, Human Resources, Morrill Hall 100, SDSU, Brookings, SD 57007.

Phone:

(605) 688-4128.