Job Title:

Admissions Coordinator Department:

Admissions Reports To:

Regional Admission Coordinator Position Description The Admissions Coordinator partners with community organizations, judicial agencies, and other Hope Center Ministries (HCM) Admissions Coordinators to ensure prospective residents are properly screened, vetted, and scheduled for admission into the program. This role is responsible for maintaining timely and accurate reporting in accordance with agency and organizational requirements. The Admissions Coordinator supports the ministry's mission by sharing the gospel with prospective residents, family members, and community members, with the goal of increasing admissions and expanding awareness of HCM programs and services. As a minister of the gospel, the Admissions Coordinator is responsible for facilitating marriages, communion, baptisms and funerals as those opportunities present themselves, serving the spiritual needs of individuals and communities through these important moments of life and faith. Your "Why": Hope Center Ministries Admissions Coordinators serves as the front door to transformation. As scripture says, "'Go out to the highways and hedges and compel people to come in, that my house may be filled" (Luke 14:23), and "if a man has a hundred sheep, and one of them has gone astray, does he not leave the ninety-nine ... and go in search of the one that went astray" (Matthew 18:12)? The "why" behind this role is rooted in finding those lost and broken by addiction and introducing them to a path for freedom. The Admissions Coordinator seeks to create a compassionate, structured, and hope-filled first experience for individuals seeking freedom from addiction and life-controlling issues. The Admissions Coordinator also protects the integrity of the program by ensuring residents are appropriately screened, prepared, and aligned with the mission and structure of Hope Center Ministries. Their work supports not only successful admissions, but stronger long-term outcomes for residents, campuses, and families impacted by addiction. Primary Job Functions Provide prospective residents and families with encouragement, support, prayer, and ministry-centered guidance throughout the admissions journey. Share the gospel message and support the mission of Hope Center Ministries by helping individuals take their first step toward life transformation and recovery. Respond to prospective resident inquiries in a timely, professional, and compassionate manner through phone calls, email, text, and other communication platforms. Conduct applicant screenings and assessments to determine eligibility for admission into Hope Center Ministries programs in accordance with ministry guidelines and standards. Clearly communicate program expectations, admissions requirements, policies, and next steps to prospective residents, family members, referral partners, and outside agencies Coordinate communication with all impacted/approving individuals and entities (Attorneys, Court Clerks, Bondsman, Probation/Parole Officers) to ensure admission to the HCM is in the best interested of the potential resident Act as the legal liaison for residents with legal constraints, coordinating required documentation and status updates as needed. Coordinate and schedule admissions, transportation, intake appointments, and related logistics to ensure smooth resident onboarding and transition into the program. Represent Hope Center Ministries with professionalism and integrity in all community interactions and partnership engagements. Develop and maintain a network of sponsors to support potential residents who are unable to pay the cost of admission to the HCM program Ensure Sponsorship Agreements are signed by residents prior to admission Arrange admission dates and times with potential resident and center staff Update the ministry's CRM Submit reports, including but not limited to admission approval, monthly legal reports and dismissal reports to appropriate parties in a timely manner Other administrative responsibilities related to admissions Leadership Responsibilities Lead all admissions interactions with integrity, urgency, empathy, and professionalism while maintaining alignment with the mission, values, and standards of Hope Center Ministries. Serve as a culture carrier by modeling Christ-centered communication, teamwork, servant leadership, and accountability in all interactions with prospective residents, families, referral partners, and ministry staff. Build and maintain strong relationships with community partners, judiciary agencies, treatment providers, churches, and referral sources to support admissions growth and community engagement. Participate in ministry meetings, training opportunities, and leadership development initiatives as assigned. Identify opportunities to improve admissions processes, communication flow, response times, and applicant experience while supporting organizational excellence. Maintain compliance with all HCM policies and procedures Financial and Operational Management Responsibilities Assist in identifying and cultivating relationships with community partners, churches, referral agencies, and supporters that may contribute to ministry growth and long-term sustainability. Meet Admissions monthly goals Build and maintain effective working relationships with referral partners, community agencies, service providers, and ministry staff while ensuring all admissions communication, documentation, and reporting requirements are completed accurately and timely. Promote Hope Center Ministries within local communities through outreach efforts, phone communication, and relationship-building with churches, drug coalitions, faith-based organizations, community agencies, and other referral partners to increase awareness and support admissions growth. Support admissions by actively identifying, communicating with, and engaging potential sponsors and supporters to secure sponsorship funding for prospective residents, ensuring financial barriers to admission are addressed in alignment with ministry guidelines.

Knowledge English Language:

General knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition and grammar.

Relational:

Strong ability to form and cultivate relationships with key stakeholders

Clerical:

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, etc. General knowledge of Admissions Be proficient in Microsoft office, focusing on Excel Efficiently practice time management with an ability to multi-task and prioritize workflow.

Professional Development/Personal Growth Additional Duties/Responsibilities:

Devote time for spiritual, mental, physical development and well-being through personal disciplines. Attend courses/workshops/conferences as appropriate. Key performance indicators will be reviewed periodically (culture, discipleship, daily operations, and support). Will perform self-evaluations. Set realistic goals through casting a vision, implementing strategy, and establishing deadlines.

Additional Requirements:

Have accepted Jesus Christ as Lord and Savior and must live a life according to Biblical standards. Agree with the Statement of Faith, Lifestyle Statement, and the overall vision of Hope Center Ministries. Successfully pass background screening, drug testing, personal and professional reference checks. Meet any additional requirements as may be determined by the National Champion Admissions Coordinator and/or Hope Center Ministries.