Director of Academic Services Old Dominion University - 4.3 Norfolk, VA Job Details Full-time 1 day ago Qualifications Staff supervision Student progress monitoring Educational administrative software Team supervision Banner Student record keeping Academic institution experience Student database management Curriculum design Data reporting Student information system Student performance data analysis Employee relationship building Family Educational Rights and Privacy Act (FERPA) Inclusive leadership practices School legal knowledge Working with students from diverse cultural backgrounds Data management Mentoring Relationship management Educational compliance and regulation understanding Experience at colleges/universities School policy and procedure enforcement School staff supervision General management Student academic progress tracking University experience Full Job Description Posting Details Posting Details Job Title Director of Academic Services Department

HONORS COLLEGE

Position Number FP146A Location Norfolk, VA Job Summary The Director of Academic Services of the Perry Honors College to support student progression and success. They will lead and supervise the entire team of PHC academic advisors and work closely with the Dean and Assistant Dean for Academic Affairs on formulating and implementing policies related to PHC curriculum. Position Type FullTime Type of Recruitment General Public Minimum Qualifications Master's degree or Bachelor's degree with equivalent related experience in a higher education setting Comprehensive knowledge of academic advising theories, developmental advising models, and high-impact educational practices for high-achieving and Honors student populations. Advanced knowledge of higher education policies, compliance structures, curriculum alignment, and legal guidelines, including strict application and oversight of FERPA regulations. Thorough understanding of student information systems (such as Banner, Degree Works, and Navigate) and data tracking tools used to monitor student progression and retention. Advanced supervisory and leadership skills, with a proven ability to manage, inspire, mentor, and evaluate a team of professional advising staff. Expert-level interpersonal and relationship-building skills, with a demonstrated ability to successfully navigate complex campus dynamics, collaborate across university divisions, and advocate for team needs. Exceptional written and verbal communication skills, including the ability to translate complex data sets into clear executive updates and articulate Honors policies persuasively to diverse populations. Highly Developed technical proficiency, with the ability to confidently design, audit, and pull reports from university records databases and tracking systems. Demonstrated ability to champion and cultivate a supportive, inclusive environment for a highly diverse population of students, faculty, staff, and campus administrators. Proven ability to operate with a high degree of autonomy, make strategic decisions under pressure, balance competing priorities, and drive long-term projects to completion. Comprehensive capacity for empathy, adaptability, and an active growth mindset, paired with the resilience required to manage sensitive student crises or team challenges. Advanced analytical ability to evaluate student progression trends, identify institutional barriers to student success, and collaborate creatively on innovative Honors curriculum and programmatic solutions. Preferred Qualifications Conditions of Employment Job Open Date 08/03/2026 Open Until Filled No Application Review Date 08/07/2026 Job Close Date 08/07/2026 Special Instructions to Applicants / Additional Materials Required Criminal Background Check The final candidate is required to complete a criminal history check. Department Information Equity Statement It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply. Reasonable Accommodation Request If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at (757)683-3141. Pay Transparency Nondiscrimination Provision The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor's legal duty to furnish information. ODU Statement Old Dominion University, located in Norfolk, is Virginia's forward-focused public doctoral research university with more than 23,000 students, a top R1 research ranking, rigorous academics, an energetic residential community and initiatives that contribute $2.6 billion annually to Virginia's economy. Applicant Documents Required Documents Resume Cover Letter/Letter of Application Optional Documents Supplemental Questions Required fields are indicated with an asterisk (•).