The City of Tolleson is seeking qualified individuals interested in joining our team as a Library Manager. The Library Manager provides leadership and supervision of assigned library staff, shares responsibility for creating and maintaining a positive, supportive, and collaborative team culture, and is responsible for overseeing day-to-day library operations, the facility, and the physical and digital collections. This position serves as the Library Director's designee when needed, including representing the Library at City Council meetings and overseeing the Library System in the Library Director's absence. Key responsibilities include supervising, supporting, and developing library staff; managing the Library's passport program; collecting, analyzing, and reporting library statistics; and reviewing, developing, and implementing policies and procedures. The Library Manager also provides exceptional customer service by responding to customer questions and concerns, assisting with digital devices and resources, promoting library materials, services, and programs, and consistently applying the City of Tolleson Core Values. Additional responsibilities include overseeing the maintenance, safety, security, and effective operation of the library facility; identifying operational needs and recommending improvements related to space, equipment, staffing, training, workflows, and service delivery; serving on standing and ad hoc committees; and performing other duties as assigned. Qualifications Bachelor's degree and five (5) years experience in library work, which includes one year of experience performing the full range of advanced, professional or administrative library work and two years of supervisory experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. A Master's Degree in Library Science from an American Library Association (ALA) accredited institution is strongly preferred. Must be available to work a flexible schedule, including assigned closing shifts and rotating Saturdays. This position provides support to frontline staff and is expected to assist with public service operations and fill staffing gaps as needed. Some holidays may be required to support special programming and/or City events. Must possess a valid Arizona Driver's License with acceptable driving record and have the ability to operate City vehicles safely.

Knowledge of:

Applicable federal, state, and local laws, codes, regulations, and/or ordinances Management and leadership principles and practices Advanced principles, methods, and techniques of assigned discipline Occupational hazards and safety-related principles Budget administration principles and methods Financial management principles and practices Public administration principles Contract administration principles and practices Negotiation techniques Strategic planning principles Program/project management principles and techniques Modern office technology Principles, practices, and emerging trends in public library operations, services, and collection management Library policies, procedures, and best practices related to facility operations, patron services, safety, security, and access to physical and digital resources Methods and practices for collecting, analyzing, interpreting, and reporting library service, collection, program, and operational statistics

Skills In:

Managing, mentoring, and evaluating staff Managing division operations Interpreting, applying, and ensuring compliance with applicable laws, codes, regulations, and standards Analyzing and developing policies, procedures, contracts and/or technical documents of assigned area Planning strategic operations Critical thinking Making decisions in time-sensitive situations Budget administration Analyzing, interpreting, and understanding technical information of assigned area Negotiating and mediating Managing and administering contracts Preparing and delivering public presentations Utilizing a computer and relevant software applications Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public, and others to sufficiently exchange or convey information and to receive work direction Providing exceptional customer service and effectively responding to customer questions, concerns, and service needs. Assisting customers with digital devices, technology, and electronic library resources. Promoting library materials, services, programs, and resources to diverse audiences.