The Information Services Librarian supports learning by ensuring knowledgeable, friendly, responsible, and competent coverage of library services, mainly on weekends and sometimes other times of low staffing. The library is open over 90 hours per week during the fall and spring semesters and relies heavily on Information Services Librarians to ensure a stable and reliable presence in the library. We are also planning a move into a Learning Commons later this year: librarians in this position will then ensure a stable and reliable presence when library services move to that building.

Core Competencies:

Represents Aurora University in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve. Interacts effectively with a diverse group of faculty, staff, students and other customers of our service, learns and uses operating practices of the department and Aurora University. Upholds the

Mission Statement:

At Aurora University, our singular goal is to empower students to achieve lasting personal and professional success. We do this by being an inclusive community dedicated to the transformative power of learning. As a teaching-centered institution, we encourage undergraduate and graduate students to discover what it takes to build meaningful and purposeful lives. Handles all information with tact and discretion and recognizes the confidential nature of university business. Supports learning through performance of essential job functions and performing other duties and functions as necessary or as assigned, including voluntary participation in university committees, activities and events. Provides high-quality, student-centered reference and research support in-person, through online chat, and during research appointments. Opening and/or closing the library (and, later, Learning Commons) according to agreed-upon procedures. Ensures continuity of library services across shifts, including supervising student workers during shifts; ensures stable coverage for Learning Commons. Maintains oversight of Learning Commons operations during weekend and occasional other hours. Responds appropriately to emergencies and security concerns in the building. Supervises student workers during weekend shifts: assigns tasks and guarantees their satisfactory completion; communicates with Director and other librarians regarding any issues. Assists with circulation duties including checking in and out materials for patrons, assisting patrons with finding items on shelf, and others. Delivers excellent, empathetic customer service. Assures that regular daily tasks are completed promptly and efficiently. Performs other duties as assigned.

Education:

Masters in Library and Information Science. Additional Bachelor's degree.

Experience:

Experience providing reference services to library users required, academic library setting preferred. Familiarity with online library resources, with an emphasis on Health Science and Social Work resources preferred. Knowledge of face-to-face and online instruction strategies. Comfort in learning and using new technologies. A collaborative disposition and willingness to work with library colleagues in a rapidly changing information environment. Dedication to teamwork. We are a small department where each person contributes unique talents to the whole. Flexibility and acceptance of change are necessary. Solid understanding of Microsoft and Apple operating systems. Sound judgment and prioritization skills. Excellent written, oral, and presentation communication skills. Quick learner with great prioritization skills. Ability to work independently and be dependable. Ability to accept divergent views while maintaining a constructive working relationship with other team members.

Physical Requirements:

Ability to work with a computer for long periods of the day. Office setting, standing, walking, sitting.

Work Hours:

Up to 27 hours per week in the fall 2026 semester. In the spring 2027 semester, hours will mostly be on the weekends.