Information Assistant (Part-Time), Everett Public Libraries (Everett)

Position Summary:

As a part-time Information Assistant, you perform various duties that maintain library technical support and user services. You will work closely with other library staff and be supervised by the Library Director. Each day you will utilize your attention to detail and interpersonal skills to maintain clerical work, print patron materials, perform reader advisory, help patrons find research and reading materials, and request items from an associated library. Preferred candidates will have experience in using print and online research resources, strong customer service skills, and the ability to instruct others on the use of technology and information sources.

Essential Duties and Responsibilities:

Sort and place library items in their proper places. Locate library materials in all formats. Assist in the creation, routing, revision, and approval of various online documents. Provide instruction on research and the use of library equipment. Issue library cards, and maintain library equipment in proper working order. Contribute to the safety and security of the library patrons, staff, and facilities through awareness, communication, and discernment. Open and close the library as scheduled. Duties may include circulation tasks and processing new materials. Community outreach, including some offsite work, may be required. Perform other duties as assigned by the Library Director Qualifications Required Skills and Qualifications Proven knowledge of computers and their uses in the library environment (Windows; Microsoft Office; G-Suite, Internet) is required. Good organizational skills, strong customer service skills, and a team player with creativity and initiative. Ability to serve a diverse community with tact, confidence, and enthusiasm. Ability to communicate effectively with other staff. Ability to troubleshoot library equipment. Ability to exercise sound judgment independently and with supervision. Preferred Qualifications Bilingual in English and Spanish, Haitian Creole or Portuguese highly preferred. Masters of Library Science (MLS)/Masters of Library Information Science (MLIS), currently enrolled in an

MLS/MLIS

program, or intending to take

MLS/MLIS

classes within one year after hiring or equivalent experience.

Physical Demands & Working Environment:

This position requires regular interaction with members of the public and City staff. Employees must demonstrate professionalism, patience, and the ability to manage a high volume of resident requests in a fast-paced customer service environment. Must be able to navigate the work area independently Must be able to reach materials at various angles and locations Full/Part Time Part Time Education BA/BS Salary $23.29 / hour Closing Date