Reference Assistant - Joplin Public Library, Joplin, MO

POSITION AVAILABLE

Reference Assistant

SCHEDULE

Part-time position, non-exempt (20 hours per week). Available to work during normal Library hours, with some nights and weekends required.

DEADLINE

: Applications will be accepted until the position is filled, but first consideration given to applications received by September 25, 2026.

DUTIES/RESPONSIBILITIES

This position combines public service, reference and clerical responsibilities. The bulk of the job is spent working directly with patrons and helping them find information. Candidates should be comfortable using computers and technology to locate and access information. In this role individuals will develop a wide familiarity of all library procedures and policies, and must have the ability to interpret these to the public. In a more limited capacity, Reference Assistants will help plan and provide adult programming and provide coverage in the Computer Lab. This position works with support from and under the direction of the Reference Librarian.

EDUCATION/REQUIREMENTS

A bachelor's degree from an accredited college or university is required. Candidates should have excellent verbal and written communication skills, strong organizational and clerical abilities and a demonstrated commitment to providing courteous, patient and effective public service to a diverse community. Applicants should be comfortable using computers, common software applications, the Internet and digital technology; with the ability to learn and effectively use library databases, electronic resources, equipment and emerging technologies. The ability to exercise sound judgment, work independently, interpret and communicate policies clearly and seek assistance when appropriate is essential. Previous customer service experience is preferred, as is experience providing reference or reader's advisory or adult programming.

BENEFITS

Benefits package includes a monthly accrual of sick and personal leave, a yearly accrual of two weeks vacation and ten paid holidays per year; health, dental, and vision insurance available at COBRA rates.

Starting Salary:

$15.5915/hr to start; guaranteed increase to $16.05 within six weeks of employment.

FOR FURTHER INFORMATION CONTACT

Samantha Monk at (417) 623-7953 ext. x1046, or email smonk@joplinpubliclibrary.org

Pay:

$15.59 per hour Expected hours: 20.0 per week

Work Location:

In person