T&L - Student Information Desk Assistant - University Libraries

Assist library users at the Research & Information Desk, on the phone, and in person.

Career Readiness Competencies :

Communication Critical Thinking Professionalism Answering and/or referring in-person, phone, chat, and text reference, directional, & equipment questions. Assisting and instructing users with the library's Website. Assisting and instructing users with research databases, library guides, and other library resources. Light maintenance and troubleshooting of computers, printers, copiers, and scanners. Picking up, scanning, and shelving reference books. Office responsibilities which may include checking and book shelving in the reference collection, stocking paper and toner. Other duties and special projects as assigned. Concurrent enrollment in or successful completion of

WRIT 1120.

Good interpersonal skills. Previous library experience is desirable but not necessary.