Youth Services Library Associate (410)

WORTHINGTON LIBRARIES

•5.0 Worthington, OH Job Details From $23.52 an hour 1 day ago Qualifications Computer literacy Customer engagement Individual consumer customer service Full Job Description Purpose Under general supervision, the Library Associate assists patrons in locating library materials using resources in various formats, and performs related duties. Essential Position Functions Proactively provides customer service Interviews, researches, and answers questions from patrons Recommends materials based on patrons' interest Supports Librarians in developing and maintaining the collection, as directed Maintains periodical collections, including associated paperwork, tracking claims, routing, filing, labeling, stamping and weeding out-of-date materials, as assigned Assists patrons with basic troubleshooting of common software products, operating systems, browsers and other technologies associated with library services (including handheld devices, e-readers, laptops, tablets, etc.) Assists with planning, coordination and presentation of library programs, storytimes and special events, as assigned Performs duties of Storytime Associate and Circulation Assistant, as needed Education, Training and/or Experiences Bachelor's degree or a high school diploma or GED and an equivalent combination of education, training and experience, and A minimum of one (1) year of customer service experience; and Ability to pass alphanumeric sorting test; and Ability to pass computer skills test Knowledge, Skills, Abilities and Personal Characteristics Proficient in the use of the Integrated Library System (ILS) Ability to maintain confidentiality and use appropriate judgment in handling information and records Ability to work accurately with attention to detail Ability to arrange items in alphanumeric and/or subject order Superior working knowledge of traditional and electronic resources including web sites and databases; excellent online searching skills Ability to deliver programs and speak before groups Ability to retain and follow circulation policies and procedures Proficient in the use of Microsoft Office applications including Outlook, Word, Excel, Access, and PowerPoint Physical Demands Ability to sit and use computer for extended periods and operate standard office equipment, daily Ability to lift and move up to fifty (50) pounds, daily Ability to push book trucks with up to 150 pounds of materials on them, daily Ability to stand for extended periods, daily Ability to perform repeated reaching, bending, climbing and squatting, daily Travel by automobile is required occasionally Schedule Sunday (every 3rd): 1:00 pm

•5:00 pm

Monday:

OFF Tuesday:

5:00 pm

•9:00 pm

Wednesday:

5:00 pm

•9:00 pm

Thursday:

5:00 pm

•9:00 pm

Friday:

OFF Every Saturday:

9:00 am

•6:00 pm