Branch Supervisor, UT Libraries

Job Posting Title:

Branch Supervisor, UT Libraries

• Hiring Department:

  UT Libraries

• Position Open To:

  All Applicants

• Weekly Scheduled Hours:

  40

• FLSA Status:

  Non-Exempt

• Earliest Start Date:

  Apr 27, 2026

• Position Duration:

  Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes The University of Texas Libraries advances teaching, catalyzes research, and democratizes learning in order to develop critical thinkers and global citizens. As an essential campus partner in building a rich research and learning ecosystem, we are committed to creating and sustaining a community that welcomes and respects all individuals, celebrates different perspectives and experiences, and fosters belonging. To learn more about UT Libraries, please visit our website: https://www.lib.utexas.edu/ Purpose The Branch Supervisor manages all daily, onsite operations of the Benson Latin American Collection at the University of Texas Libraries, and liaises with other library units including InterLibrary Services, Content Management, Collection Logistics, Preservation, and Facilities, as well as departments supported by the library. Responsibilities Oversee service desk activities. Ensure excellent customer service to library users. Explain and support library policies and procedures. Provide reference assistance and referrals for Benson Latin American Collection subjects in-person and remotely. Supervise and contribute to the circulation of library materials and stacks maintenance activities. Supervise one staff member, including hiring and training. Maintain library's statistical reports. Oversee processing and supervision of course materials. Oversee materials paging and document delivery/scanning for library. Collaborate with liaison librarians, Collection Management Cross Functional Team, and Collection Logistics on collection development and space planning. Provide technical services assistance. Work with Content Management to identify and correct access problems. Provide computer assistance, troubleshoot software and equipment. Participate in departmental, unit, and library meetings. Serve on committees, functional teams, working groups, as stakeholders, and/or projects as needed and related to departmental responsibilities. Attend training initiatives as directed. Other related functions as assigned including providing intermittent service coverage for other library locations as needed. Required Qualifications High School diploma (or GED) and four years of library work experience or relevant customer service experience (retail, bookstore, service industry, etc.). Demonstrated strong user/customer service skills and orientation. Commitment to creating a welcoming library environment for all library users and staff. Demonstrated evidence of strong interpersonal skills and effective written and verbal communication skills. Comfort working with printers, scanners, and computers. Demonstrated ability to independently make decisions, manage workflows, and solve problems. Demonstrated ability to work as a member of a team. Relevant education and experience may be substituted as appropriate. Preferred Qualifications Bachelor's degree and more than the required experience. Written and oral proficiency in Spanish or Portuguese. Experience supervising staff. Experience with Alma LSP. Demonstrated flexibility in structuring duties. Experience with an integrated library system (ILS). Strong organizational, administrative, and supervisory skills demonstrated by previous employment experience. Experience with scanning equipment and software. Experience performing circulation functions and providing reference services in an academic library. Experience opening/closing library facilities. We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. Salary Range $46,000 + depending on qualifications Working Conditions Repetitive use of a keyboard at a workstation. Typical office environment. Typical library conditions. Lifting objects, bending, kneeling, walking, standing. Work Shift Monday-Friday, 9am-6pm. Work is on-site on UT Austin campus. Position does not support remote work. Required Materials ( PDF preferred ) Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest During your application, you will be asked the following questions: Please describe a time you provided excellent service to a user/customer that illustrates your service orientation. Please describe a time you supported a fellow staff member in their work. Please describe a time when you had to make a difficult decision and/or solve a difficult problem at work and what you did. Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

• Employment Eligibility:

  Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

• Retirement Plan Eligibility:

  The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

• Background Checks:

  A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer , complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.•

Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.•

Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

• E-Verify:

  The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in

HOP-3031

. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.