Library Assistant

I DALLAS INTERNATIONAL UNIVERSITY - 3.0

Dallas, TX Job Details Part-time $15 an hour 15 hours ago Qualifications Library collection arrangement Email customer support Phone communication Data management Organizational skills Phone call management Research assistance for reference services Library circulation services Communication skills Entry level Ticketing system technical support Full Job Description Job title Library Assistant I Job type Part Time, 15-20 hours per week, Secondedi or Paid Hourly Reports to Director of Library Services Location On Campus (not eligible for remote work) About Dallas International University Dallas International University is a Christian University and provides education and research opportunities preparing global leaders to partner with local communities. The university was established in 1998 and has developed into a level 5 accredited university. Our faculty have served and worked in more than 60 countries and bring practical insights into the classroom from cultures and languages around the world. Job Overview Library Assistants (classification I) provide a range of Circulation services including check-in, check-out of materials, and management of course reserves. Provides 'ready reference' or first-tier reference support, assists in creation and updating of Library Course Guides, performs light cataloging, or technical interface between library systems. Additional duties as assigned. Responsibilities ii Monitor circulation desk, answer phone, respond to general email inbox, and assist patrons by providing a range of Circulation services using a variety of library software and systems. Maintain patron usage statistics. Monitor and respond to basic library questions in the library's HelpDesk ticket system, referring patrons to appropriate library employees when necessary. Assist with Course Guide creation and updates, library displays, and/or staff calendars. Assist with special projects as assigned by the Library Director, which may include light cataloging, technical interfacing with library systems, and/or help document/tutorial design. Other duties as assigned. Qualifications Prior work experience in a professional setting required. Library experience preferred. Preference for organizing and working with information and data. Effective oral, written, and interpersonal communication skills. Able to work independently with a minimum of supervision. Effective team player. Ability to maintain focus and complete work while experiencing ongoing interruptions. Hours Part-time, 15-20 hours per week. Physical Requirements Requires moderate physical effort and the ability to comfortably lift up to 15 pounds. Must be available to work onsite in Dallas, Texas. i A seconded member is a paid employee from another institution who is loaned to DIU through a partnership agreement. ii The intent of this job description is to provide a representative summary of the major duties and responsibilities. Staff members may be requested to perform job-related tasks other than those specifically presented in this description. Qualifications Prior work experience in a professional setting required. Library experience preferred. Preference for organizing and working with information and data. Effective oral, written, and interpersonal communication skills. Able to work independently with a minimum of supervision. Effective team player. Ability to maintain focus and complete work while experiencing ongoing interruptions.