Under direct supervision, provides reference and reader advisory services and assists with planning and presenting Library programs.

• Provides reference and reader advisory services to Library patrons.
• Provides instruction and assistance in the use of the Library catalog, the Library's print and digital collections, copy and print equipment, and other resources and services.
• Assists with planning, promoting, presenting, and evaluating Library programs, including outreach services.
• Creates engaging digital and print promotional materials (flyers, social media graphics, signage, digital displays, and program calendars) using Canva and other design tools.
• Assists in marketing and promoting library services, resources, collections, and upcoming events across digital platforms, newsletters, and in-library displays.
• Maintains an awareness of literature services and reference sources, and of public library trends, methods and ethics.
• Assists supervisor in departmental planning and preparing reports.
• Informs supervisor of all work activities.
• Adheres to departmental, personnel, and safety rules and regulations.
• Performs other duties specific to the department, specialized assignments, or as assigned.
• An associates or equivalent experience in a related field is required.

Work Experience:

• One year of public library experience is preferred.
• Proficiency in graphic design tools (such as Canva or Adobe Creative Suite) to create clean, visually appealing promotional content and digital assets.
• Knowledge of Korean language (speaking) is preferred. Must submit to and pass a post-offer, non-regulated drug test and thorough background checks (including criminal history).
• Able and willing to work a flexible schedule including evenings and weekend hours.
• Knowledge of the practices and principles of public library operations.
• Excellent English communicative skills, both oral and written, to include spelling, grammar, and punctuation.
• Skilled in using a personal computer and various other office equipment.
• Must be able to maintain good relations with the public and staff and demonstrate courtesy and tact in all situations.
• Must be able to understand and carry out oral and written directives, work well under pressure and stress, handle multiple tasks, prioritize and organize work assignments, maintain a pleasant and friendly demeanor at all times.

PHYSICAL ABILITIES

The physical abilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• To perform the essential functions of the job, must be able to talk, write, see, read, hear, manage multiple projects, meet deadlines, and prioritize and organize work assignments.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

HIPAA COMPLIANCE STATEMENT

All employees who have access to health information whose confidentiality is protected by the HIPAA Privacy Rule must have an understanding and knowledge of the Privacy Rule that corresponds to their job responsibilities. Employees who violate the requirements of the HIPAA Privacy Rule will be subject to discipline, up to and including termination.