A Library Assistant or Technician assists librarians with organizing materials and helping patrons. Works in a public library, school library, or specialized medical, business or law library. May assist with technology resources in the library.
Assists the Library Director in library operations & circulation, including performing daily library functions and assisting the Library Director with reports, programs, special projects, etc. Position requires working evening and weekend hours.
ORGANIZATIONAL RELATIONSHIPS
Reports to Library Director This is a non-supervisory position. Works with the general public, City of Taylor departments & employees, vendors, schools, daycares, organizations.
ESSENTIAL DUTIES
This is a description of the way this job is currently performed; there is potential for accommodation. Work at the Library Circulation Desk or other service locations and provides quality customer service to the public, City of Taylor departments & staff, schools, daycares and other organizations, etc. Work includes assisting patrons checking in & checking out materials, locating materials & information, using computers, registering patrons, answering the telephone. Assists in annual inventory projects & other collection maintenance projects. Explains library policy and procedures. Reshelve library materials; maintain shelf order; shift materials as needed and participate in inventories. Occasionally moves heavy object such as furniture, bookshelves, computers, and other equipment. Assist patrons with personal computers and specialized research, prepare & conduct library programs as needed (story time, Head Start, etc.), put up seasonal decorations and displays. Use of typical office equipment, specialized cleaning equipment, scanners, printers, copiers, AV, etc. Assist with technical & physical processing of purchased, acquired and donated library materials. Handles light repairs of materials. Assists with compilation of daily circulation statistics, including sorting, counting, and alphabetizing. Performs various light custodial tasks, i.e. dusting, empty waste baskets, cleaning library materials, etc. Performs other duties as assigned.
KNOWLEDGE AND ABILITIES
Knowledge of:
Good customer service principles, Library organization and the Dewey Decimal system.
Ability to:
Work as a team with coworkers & other City of Taylor employees, Work well with adults and children, Understand and follow verbal and written instructions, Speak and write effectively, Perform basic mathematical computations accurately, Provide assistance with the Library's automated card catalog, Learn MS Office Suite and Outlook, Basic computer troubleshooting, Regular and timely attendance is required. Work required evening and weekend hours or other schedules as assigned. Ability to speak/read/write Spanish desired but not required.
ACCEPTABLE EXPERIENCE AND TRAINING
High school graduation or its equivalent, experience in a service industry.
CERTIFICATES/LICENSES REQUIRED
Valid Texas Drivers License, Class C I nnovation C ustomer Focus I ntegrity E xcellence R espect