Minimum Education and Experience:

High school diploma; one year of customer service experience (preferably in a public library); or an equivalent combination of training and experience.

Knowledge, Skills and Abilities:

Knowledge of principles and practices of customer service; Knowledge of standard office practices and procedures; Knowledge of basic library services and functions; Ability to file alphabetically and numerically; Ability to count money, operate and balance a cash register accurately; Ability to operate a personal computer and related software and current library technologies; Ability to problem solve; to communicate effectively orally and in writing with a variety of people from different cultures and backgrounds and of varying ages; Ability to develop and maintain effective working relationships with internal and external customers. Pre-employment drug testing, FBI criminal background check and education/degree verification required.

Who We Are :

Chesterfield Public Library is currently hiring for a part-time Library Assistant who shares our passion and who is willing to learn and apply the Chesterfield Public Library Way in customer interactions.

What You Will Do:

The Library Assistant provides service to the public including book check in/out, prepares material for circulation, basic clerical and computer operation.

The Library Assistant will:

• Reserve, circulate, renew and discharge books and other material.
• Answer routine telephone or in-person inquiries.
• Assist patrons with basic account services such as email account set up, resetting PIN numbers, printing documents, basic information request using the Internet and designated library resources, basic computer software use, technology hardware assistance with tablets, smart phones, kindles, etc.
• Collect fines and fees for library materials and services and process according to library procedures.
• Prepare various materials such as books, DVD's and other material for circulation.
• Sorts and shelves various types of library materials and equipment; maintains shelves in proper order.
• Perform other work as required.

This position is a part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience.

Physical Requirements :

Work is performed in library office, library locations and other professional settings; extensive use of computers and devices required. Light to medium, occasionally heavy, physical requirements which may include, sitting, standing, walking, reaching, pushing, pulling, lifting, climbing, stooping, kneeling crouching, keyboarding, grasping, repetitive motions, talking, hearing, visual acuity to perform an activity such as preparing and analyzing data and figures; viewing a computer terminal and reading; not substantially exposed to adverse environmental conditions.

Please note:

We are not able to accept resumes or other attachments via email. Application information that is submitted in any manner other than the Chesterfield County Careers web page is considered unsolicited and is not evaluated. Approximately 20 hours/week. Twenty hours/week are not guaranteed and may change based upon organizational need. Shift varies to include evenings and weekend shifts. Evening shifts are typically Monday

• Thursday; 4:15 p.m.
• 8:15 p.m.; Friday & Saturday; 8:45 a.m.
• 5:15 p.m.; includes weekend rotation. Morning shifts will be between 8:00 a.m.
• 4:00 p.

m. Library