Supervisory Museum Specialist (Visitor Services Coordinor) U.S. Holocaust Memorial Museum Summary This position is loced in the United Stes Holocaust Memorial Museum (USHMM), Office of Museum Operions and Administrion, Division of Visitor Services. In this position, you will provide a wide range of administrive skills in tracking tendance, planning, scheduling, logistics, inventory, and safety of the Museum building, its artifacts, and ors. Learn more about this agency Summary This position is loced in the United Stes Holocaust Memorial Museum (USHMM), Office of Museum Operions and Administrion, Division of Visitor Services. In this position, you will provide a wide range of administrive skills in tracking tendance, planning, scheduling, logistics, inventory, and safety of the Museum building, its artifacts, and ors. Learn more about this agency Overview Help Accepting applicions Locion 1 vacancy in the following locion: Washington, DC 1 vacancy No mching locions found. Work site options Telework eligible No Remote job No Relocion expenses reimbursed No Salary $70,623 - $91,815 per year Pay scale & grade GS 09 Promotion potential 11 Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time - This is a full-time career/career-conditional appointment. Travel Required Not required Appointment type Permanent - This is a permanent position. Occupions and job series 1016 Museum Specialist And Technician Supervisory stus Yes Federal service type This job is in the Competitive Service Drug test No Security clearance Not Required Position sensitivity and risk Non-sensitive (NS)/Low Risk Jobs require a background check and some require a security clearance . The type depends on the job. Background check type Credentialing Suitability/Fitness Announcement number

HMM-3640-2026-0006

Control number 883833300 This job is open to Help Federal employees - Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales. Internal to an agency Current federal employees of the hiring agency th posted the job announcement. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was elimined and are eligible for priority over other applicants. Clarificion from the agency This announcement is open to current

INTERNAL USHMM

permanent federal employees and Career Transition applicants. Duties Help The United Stes Holocaust Memorial Museum is a federally chartered, nonpartisan institution th was creed by the US Congress to serve as America's nional memorial to the victims of the Holocaust and an educional institution dediced to the history and lessons of the Holocaust. The Museum seeks to educe Americans from all 50 stes and all walks of life as well as internional audiences. The Museum has three areas of expertise: Holocaust remembrance, Holocaust scholarship and educion, and genocide prevention. In carrying out its important memorial and educional mission, the Museum is guided by its institutional values for our workplace: Honor the memory of the victims; carry out our work with dignity, humility, integrity and respect for others; and strive for excellence through teamwork, rigor, and a culture of continuous learning. Consistent respect for others is the foundion for trust, collegiality and inclusion.

Duties include:

Performs management, administrive, and program support such as planning logistics, record keeping, and correspondence to a variety of audiences. Provides a wide range of administrive skills in tracking tendance, planning, scheduling, logistics, inventory, and safety of the Museum building, its artifacts, and ors. Serves as a Supervisory Museum Specialist with Visitor Services and is responsible for all training and policy implemention for the Visitor Services staff and volunteers. Manages complex daily floor operions, covering over 75,000 square feet of gallery/exhibition space in the Museum, as well as other public areas of the Museum. Utilizes analytical, leadership, and judgement skillsets to carry out all the work of a Museum Specialist. Supervision and maintenance of ticketing and Group Reservion operions and interpretion and evaluion along with prioritizing and developing approprie schedules for staff, volunteers and interns on a daily, weekly, and monthly basis. Requirements Help Conditions of employment On-line resumes must be submitted by 11:59pm EST of the closing de. You must be a suitable for Federal employment. You must be a U.S. citizen. You must be registered for Selective Service if applicable (www.sss.gov). Time-in-grade requirements must be met by the closing de. A one year supervisory probionary period may be required. Payment of relocion expenses is not authorized. The USHMM is an equal opportunity employer. This agency provides reasonable accommodions to applicants with disabilities. If you need a reasonable accommodion for any part of the applicion and hiring process, please notify the agency. The decision granting reasonable accommodion on a case-by-case basis. As a condition of employment, all new hires must agree to direct deposit of their salary checks. Employees will have up to two (2) pay periods from the de they enter on duty to arrange for their direct deposit transaction. This is a Federal agency. Former employees who received a voluntary separion incentive ("buyout") must repay the full amount of it if reemployed under any type of appointment or under a personal service contract within five years after separion with a buyout. Qualificions Qualificion requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualificion Standards Handbook, which contains federal qualificion standards. This handbook is available on the Office of Personnel Management's website loced : https://www.opm.gov/policy-da-oversight/classificion-qualificions/general-schedule-qualificion-standards. Experience refers to paid and unpaid experience, including volunteer work done through Nional Service programs (e.g., Peace Corps, AmeriCorps) and other organizions e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience th transles directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Educion:

2 full academic years of progressively higher level gradue educion or master's or equivalent gradue degree reled to the position. Reled fields of study include art, history, museum studies, scientific subjects, or other courses reled to the position to be filled.

OR Specialized Experience:

You qualify for the GS-9 grade level if you possess one year of specialized experience, equivalent to the GS-7 (or equivalent) grade level in the federal government. Specialized experience is defined as experience in or reled to the work of the position and th has equipped the applicant with the knowledge, skills and abilities needed to perform successfully. The experience must demonstre the following: monitoring and evaluing exhibition and gallery informion services in the Museum; researching and responding to Freedom of Informion Act (FOIA) requests, and other internal and external inquiries; maintaining the daily operions of Visitor Services; planning, designing, and/or modifying policies, procedures, and other guidelines for Museum programs and operions.

OR Combinion:

A combinion of educion and experience as listed above.

Time-in-Grade Requirements:

Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks the next lower grade of the grade for which you are applying). Time-In-Grade requirements also apply to current employees applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

NOTE:

All current or former Federal employees must provide a copy of their SF-50 (you may need to submit more than one), "Notice of Personnel Action" th indices proof of stus and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive or Excepted).

•Failure to submit required documention will result in an ineligible ring.

Educion Educion Requirements:

If this position requires proof of higher educion, you must submit an unofficial transcript or a list of courses th includes the following informion: name of accredited institution, grades earned, completion des, and quarter and semester hours earned. Special Instructions for

Foreign Educion:

Educion completed in foreign colleges or universities must be evalued in terms of equivalency to th acquired in U.S. colleges and universities. Applicants educed in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited prive organizion for an equivalency evaluion of course work and degree. A listing of these accredited organizions can be found on the Department of Educion's website. You MUST provide a copy of the letter containing the results of the equivalency evaluion with a course by course listing along with your applicion. Failure to provide such documention by the closing de of the announcement will result in lost considerion. Additional informion A complete applicion consists of the following: Resume showing relevant experience. Your resume must clearly demonstre, in two pages or less , how your skills and experiences align with the "Qualificions" section and support your questionnaire responses. If the resume exceeds two pages, only the first two reviewed. You must include informion about your paid and nonpaid work experience reled to this position including: job title, durion of employment (mm/dd/yy - mm/dd/yy), hours per week, duties and accomplishments, salary, and your educion. For work in the Federal service, please include the grade level for the position(s). Your resume may be used to valide your responses to the scored occupional questionnaire. If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 sting disposition of discharge or character of service or other valid proof of eligibility (i.e., stement of service th shows service des AND character of service). If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Applicion for 10-Point Veterans' Preference" plus the proof required by th form. For more informion on veterans' preference see Vet Guide Active Duty Service Members -- You must submit a stement of discharge/certificion of release or an official written document from the armed forces th certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions no ler than 120 days from the de the announcement closes. Enlisted Record Briefs and military identificion do NOT qualify as official documention. If the approprie informion is not submitted to confirm the discharge stus, des of service, etc., you will not be considered for this job opportunity under Veteran Preference procedures. To gain access to your DD-214 online please

Military Service Record Current or Former Political Appointees :

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this informion to the Human Resources Office. Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documention, if applicable.

•

FAILURE TO SUBMIT THE APPLICABLE DOCUMENTS MAY EXCLUDE YOU FROM FURTHER CONSIDERATION.

Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above. We will review your resume and supporting documention (transcripts if applicable) to determine if you meet the minimum qualificions for the position. If you meet the minimum qualificions sted in the vacancy announcement, we will compare your resume, and supporting documention to your responses on the scored occupional questionnaire th you completed as part of the applicion. However, your resume or optional cover letter must support your responses to the occupional questions, or your score lowered. The best-qualified candides identified for referral to the hiring manager and may be invited for a structured interview. You evalued for this job based on how well you meet the qualificions above. Your qualificions evalued based on your applicion merials (ex: resume and supporting documents), your responses to the applicion questionnaire, and the results of the online assessments required for this position. Be sure your resume includes enough detail to support your qualificions. You assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Holding Employees Accountable, Innovion and Solution Development, Leading and Developing People, Stregic Thinking and Planning. To be considered for this position, you must complete all required steps in the process.

Optional Essay Questions:

Applicants may choose to respond to four short essay questions (200 words max each) to help us better understand your alignment with the agency's mission. These responses are optional and will not affect the applicant's eligibility. You may preview questions for this vacancy. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help Include any supporting documents th don't fit within another cegory or are listed in the job announcement. Your resume should include relevant work experience, applicable educion and your contact informion. For current or previous federal employees, include the pay plan, series and grade. Your SF-50 shows a federal position you've held, grade level and duty locion. Your SF-50 can support position changes, conversions or separion for employment eligibility.

A complete applicion includes:

Resume:

Resume showing relevant experience. Your resume must clearly demonstre, in two pages or less , how your skills and experiences align with the "Qualificions" section and support your questionnaire responses. If the resume exceeds two pages, only the first two reviewed. 2. Vacancy question responses, and 3. Submission of any required documents. Please note th if you do not provide all required informion, as specified in this announcement, you may not be considered for this position (or may not receive the special considerion for which you may be eligible). Please ensure all required documents are included to your applicion package. All applicants are required to submit a résumé either by creing one in USAJOBS or uploading one of their own choosing. Please limit your resume to two-pages. If the resume exceeds two pages, only the first two reviewed. To receive full credit for relevant experience, please list the month/de/year and number of hours worked for experience listed on your résumé. We suggest th you preview the online questions, as you may need to customize your résumé to ensure th it supports your responses to these questions. For resume writing guidance, please USAJOBS Help Center - How do I write a resume for a federal job? SF50: All current or former Federal employees must provide a copy of their SF-50 (you may need to submit more than one), "Notice of Personnel Action" th indices proof of stus and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive or Excepted).

VETERANS' PREFERENCE DOCUMENTATION

If you are claiming veterans preference, please see applicant guide for required documention. In order to be considered for veterans preference, you must submit all required documention as outlined in the applicant guide.

CAREER TRANSITION ASSISTANCE PLAN

(CTAP)

OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN

(ICTAP)

DOCUMENTATION

If you are a displaced or surplus Federal employee, click

CTAP/ICTAP

for eligibility and a detailed list of required documents you must submit in order to be eligible. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help Click the Apply Online button to cree an account on USAJOBS.gov or log into your existing USAJOBS account. Pull up the Museum's vacancy announcement th you are interested in. Follow the prompts to complete the on-line Assessment Questionnaire. Please ensure th you click the Submit My Answers button the end of the process.

Applicion Assistance:

If applying online poses an extreme hardship, you must contact careers@ushmm.org no ler than noon Eastern Time on the closing de to request a complete applicion package. After this time, requests to apply will not be granted. All electronic applicion packages must be submitted online by 11:59 p.m. eastern time by the closing de of the vacancy announcement.

NOTE:

Submission of a resume alone IS NOT a complete applicion. This position requires the completion of additional forms and/or supplemental merials as described previously. Please carefully review the complete job announcement and the "How to Apply" instructions. Failure to provide the required informion and/or merials will result in you not being considered for employment. Agency contact informion Chanel Cabiness Phone 202-488-0400 TDD 202-488-0406 Fax 202-314-0311 careers@ushmm.org Address U.S. Holocaust Memorial Museum 100 Raoul Wallenberg Place, S.W.

Attn:

Human Resources Washington, District of Columbia 20024 United Stes Next steps You notified of your applicion stus through USAJOBS four points during the hiring process, as applicable. You can check the stus of your applicion by accessing the USAJOBS website http://www.usajobs.gov and clicking on "Track Your Online Applicion." The four points of notificion are: Applicion Received or Applicion Incomplete Minimum Qualificion Requirement Met or Minimum Qualificion Not Met; Eligible (Applicion Referred to the Selecting Official) or Eligible (Applicion Not Referred to the Selecting Official); and Selected or Not Selected. By submitting your applicion, you are certifying the accuracy of the informion contained in your applicion. If you make a false stement in any part of your applicion, you may not be hired; you may be termined after you begin work; or, you may be fined or jailed. After making a tentive job offer, we will conduct a suitability/security background investigion. You required to submit official documention prior to appointment. The agency will then verify the informion provided on your applicion (i.e., degree, veterans' preference, disability, etc.). Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help Include any supporting documents th don't fit within another cegory or are listed in the job announcement. Your resume should include relevant work experience, applicable educion and your contact informion. For current or previous federal employees, include the pay plan, series and grade. Your SF-50 shows a federal position you've held, grade level and duty locion. Your SF-50 can support position changes, conversions or separion for employment eligibility.

A complete applicion includes:

Resume:

Resume showing relevant experience. Your resume must clearly demonstre, in two pages or less , how your skills and experiences align with the "Qualificions" section and support your questionnaire responses. If the resume exceeds two pages, only the first two reviewed. 2. Vacancy question responses, and 3. Submission of any required documents. Please note th if you do not provide all required informion, as specified in this announcement, you may not be considered for this position (or may not receive the special considerion for which you may be eligible). Please ensure all required documents are included to your applicion package. All applicants are required to submit a résumé either by creing one in USAJOBS or uploading one of their own choosing. Please limit your resume to two-pages. If the resume exceeds two pages, only the first two reviewed. To receive full credit for relevant experience, please list the month/de/year and number of hours worked for experience listed on your résumé. We suggest th you preview the online questions, as you may need to customize your résumé to ensure th it supports your responses to these questions. For resume writing guidance, please USAJOBS Help Center - How do I write a resume for a federal job? SF50: All current or former Federal employees must provide a copy of their SF-50 (you may need to submit more than one), "Notice of Personnel Action" th indices proof of stus and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive or Excepted).

VETERANS' PREFERENCE DOCUMENTATION

If you are claiming veterans preference, please see applicant guide for required documention. In order to be considered for veterans preference, you must submit all required documention as outlined in the applicant guide.

CAREER TRANSITION ASSISTANCE PLAN

(CTAP)

OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN

(ICTAP)

DOCUMENTATION

If you are a displaced or surplus Federal employee, click

CTAP/ICTAP

for eligibility and a detailed list of required documents you must submit in order to be eligible. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help Click the Apply Online button to cree an account on USAJOBS.gov or log into your existing USAJOBS account. Pull up the Museum's vacancy announcement th you are interested in. Follow the prompts to complete the on-line Assessment Questionnaire. Please ensure th you click the Submit My Answers button the end of the process.

Applicion Assistance:

If applying online poses an extreme hardship, you must contact careers@ushmm.org no ler than noon Eastern Time on the closing de to request a complete applicion package. After this time, requests to apply will not be granted. All electronic applicion packages must be submitted online by 11:59 p.m. eastern time by the closing de of the vacancy announcement.

NOTE:

Submission of a resume alone IS NOT a complete applicion. This position requires the completion of additional forms and/or supplemental merials as described previously. Please carefully review the complete job announcement and the "How to Apply" instructions. Failure to provide the required informion and/or merials will result in you not being considered for employment. Expand Hide how to apply Agency contact informion Chanel Cabiness Phone 202-488-0400 TDD 202-488-0406 Fax 202-314-0311 careers@ushmm.org Address U.S. Holocaust Memorial Museum 100 Raoul Wallenberg Place, S.W.

Attn:

Human Resources Washington, District of Columbia 20024 United Stes Next steps You notified of your applicion stus through USAJOBS four points during the hiring process, as applicable. You can check the stus of your applicion by accessing the USAJOBS website http://www.usajobs.gov and clicking on "Track Your Online Applicion." The four points of notificion are: Applicion Received or Applicion Incomplete Minimum Qualificion Requirement Met or Minimum Qualificion Not Met; Eligible (Applicion Referred to the Selecting Official) or Eligible (Applicion Not Referred to the Selecting Official); and Selected or Not Selected. By submitting your applicion, you are certifying the accuracy of the informion contained in your applicion. If you make a false stement in any part of your applicion, you may not be hired; you may be termined after you begin work; or, you may be fined or jailed. After making a tentive job offer, we will conduct a suitability/security background investigion. You required to submit official documention prior to appointment. The agency will then verify the informion provided on your applicion (i.e., degree, veterans' preference, disability, etc.). Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Locion 1 vacancy in the following locion: Washington, DC 1 vacancy No mching locions found. Work site options Telework eligible No Remote job No Relocion expenses reimbursed No Salary $70,623 - $91,815 per year Pay scale & grade GS 09 Promotion potential 11 Pay scale and grade determines the salary of the job. Work schedule Full-time - This is a full-time career/career-conditional appointment. Travel Required Not required Appointment type Permanent - This is a permanent position. Occupions and job series Supervisory stus Yes Federal service type This job is in the Competitive Service Drug test No Security clearance Not Required Position sensitivity and risk Jobs require a and some require a . The type depends on the job. Background check type Announcement number

HMM-3640-2026-0006

Control number 883833300