A Museum Curator builds and maintains collections at art museums and other museums. Uses in-depth knowledge of art or other artifacts to plan displays and exhibits, advise on museum acquisitions, identify and appraise works. A Museum Director manages overall museum operations.
Visitor Services Assistant II, Mill City Museum OPEN TO:
This job is open only to current Mill City Museum staff.
LOCATION
Mill City Museum, 704 South 2nd St., Mpls, MN 55401
COMPENSATION:
Typical starting rate $20.48 - $22.37 hourly.
STATUS & HOURS
Full-time, regular (approximately 1560 annual hours) position. Approximately 30 hours per week. Must be able to work a varied schedule of 4 shifts a week Wednesday-Sundays. Schedule is dependent on museum hours of operation, but typically 9am-4:15pm or 9am-5:15pm. Museum hours are 10am-4pm Wed-Fri and 10am-5pm Sat-Sun. Some evenings or non-traditional hours may be needed for special events and programming. Or Full-time, regular (approximately 1924 annual hours) position. Approximately 37 hours per week. Must be able to work a regular schedule of 5 shifts a week Wednesday-Sundays. Schedule is dependent on museum hours of operation, but typically 9am-4:15pm or 9am-5:15pm. Museum hours are 10am-4pm Wed-Fri and 10am-5pm Sat-Sun. Some evenings or non-traditional hours may be needed for special events and programming.
BENEFITS
Eligible to participate in State Employee Group Insurance Program and a retirement program with employer contribution. Generous vacation and sick time accruals with additional paid holidays.
DESIGNATION
Bargaining Unit AFSCME Local 3173
POSTING DATE:
July 24, 2026
DEADLINE DATE:
July 31, 2026
TO APPLY:
Interested applicants must apply online at the Minnesota Historical Society's career center at www. mnhs.org/jobs and include a resume and cover letter by the application deadline date.
DESCRIPTION
This position exists to provide leadership and high quality customer service, while performing a variety of duties related to admissions, the retail store, and visitor information in the Visitor Services area of Mill City Museum, with occasional support to the Interpretive Program.
SUMMARY OF WORK
1) Perform admission duties and provide visitor information with a consistent high level of customer service and comprehensive knowledge of the site; 2) Sell merchandise and provide high-level operational assistance in the museum store; 3) Provide operational support and mentorship as a lead visitor services team member; 4) Provide occasional support to the Interpretive Program; 5) Receive, welcome and orient visitors to the museum.
MINIMUM QUALIFICATIONS
Two years of cash handling and retail or customer service experience. Demonstrated high quality, positive customer service skills. Strong organizational and personal computer skills. Demonstrated ability to communicate with a diverse public in a positive and friendly manner, in person and over the phone. Demonstrated ability to independently problem solve and respond to visitor concerns with patience, empathy, and grace. Availability to work a flexible schedule that includes weekends, evenings, and holidays, as necessary. Ability to work independently, under supervision, and as part of a team. Average math and computer skills. Ability to troubleshoot software, hardware, and point-of-sale issues. Strong understanding of retail and money handling procedures. Ability to stand for extended periods of time. Ability to bend, crouch, kneel to move merchandise and perform light cleaning duties. Ability to lift up to 30 pounds.
DESIRED QUALIFICATIONS
High school diploma or equivalent. Experience with ticketing and/or point of sale software. Previous experience mentoring, coaching, training, and providing work direction for staff or volunteers in a visitor-focused setting. Retail sales and admissions experience in a museum/historic site Experience in museum or site interpretation, theater or storytelling. Foreign language skills. Knowledge of retail display and marketing techniques. Knowledge of Minnesota and area history. Should you have questions with the application process, email humanresources@mnhs.org or call MNHS Job Line at 651-259-3181. At MNHS, we don't just accept difference — we celebrate it, we support it, and we thrive on diversity for the benefit of our employees, our products and services, and our community. The Minnesota Historical Society believes that an inclusive culture among our team members is critical to our success as a historical society and museum, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Minnesota Historical Society is proud to be an equal opportunity workplace and employer.
