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University of Nebraska-Lincoln

Visitor Experience Associate (On-Call)

Entry-Level JobVerifiedNo experience needed
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Job Description

Position Information Position Information EEO Statement The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. See Notice of Nondiscrimination Working Title Visitor Experience Associate (On-Call) Department Sheldon Museum of Art-0855 Requisition Number S_260796 Posting Open Date 09/28/2026

Application Review Date:

(To ensure consideration, please submit all application materials before review date) 10/14/2026 Posting Close Date Open Until Filled Yes Description of Work The Visitor Experience Associate is responsible for providing a welcoming and safe environment for visitors to the Sheldon Museum of Art. Individuals will share their enthusiasm and knowledge of art with visitors, provide coverage of the front desk, monitor museum galleries and assist visitors' needs during public hours. Help security personnel to maintain the security of guests, the collection and building. Visitor Experience Associate will also assist with set-up and tear-down of events and serve as event ambassador.

Characteristic Duties and Responsibilities:

Provide a welcoming environment for guests Provide exceptional customer service and coverage at the Visitor Services Desk Record attendance, visitor information, and guest feedback Gather visitor information using various forms of technology to help inform our resources, guide their experience, and enhance their knowledge of the space. Educate and inform guests of upcoming events and exhibitions Work closely with security team to ensure the safety and security of guests, works of art, and building Maintain an understanding of museum functions and policies Enforce and adhere to museum policies Maintain visual tidiness of all public spaces as well as report maintenance issues to appropriate staff Assist in setup and tear-down for both internal and external events Serve as ambassador during internal and external events Process sales of museum-related merchandise Attend monthly training sessions with visitor services manager to stay up to date on museum operations. Have working knowledge of Sheldon's collection and current exhibitions Minimum Required Qualifications Possess enthusiastic customer service skills. Possess excellent communication skills. Have a general knowledge and appreciation of art/art history. Preferred Qualifications Pre-Placement Driving Record Review Required No Physical Required No Commercial Driver's License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances. No Criminal History Background Check Required Yes Posted Salary $15.00/hr How to Apply Click on "Apply to this Job". You will then either create an application or edit your current application that is on file. For questions or accommodations related to this position contact Monica Babcock mbabcock1@nebraska.edu Job Category (old) Office/Service Job Type Part-Time Alternate Work Schedule (if other than 8-5) Work Location (City, State) Lincoln, NE Position funded by grant or other form of temporary funding? No If Temporary, indicate end date

Planned Hire Date:

Appointment End Date Supplemental Questions Required fields are indicated with an asterisk (

•).

• Please detail your general knowledge and appreciation of art/art history. (Open Ended Question)

• Please detail your customer service and communication skills. (Open Ended Question) Required Documents Required Documents Resume Cover Letter List of References Optional Documents

Benefits

  • Dental Insurance