School & Docent Programs Manager

The Cummer Museum of Art & Gardens seeks to hire one School & Docent Programs Manager to lead engaging and inclusive formal learning experiences for students, teachers, and volunteer docents. The School & Docent Programs Manager will develop, implement, and evaluate a broad range of welcoming and accessible educational experiences that connect audiences with the Museum's collection, special exhibitions, and historic gardens. This role will oversee school tour programs and the Museum's Docent Corps while supporting lifelong and multigenerational learning through dynamic, standards-aligned programming for students, teachers, community-based program providers, and visitors of all backgrounds and abilities. Working collaboratively with the Curatorial and Learning & Engagement staff, this position plays a key role in fostering meaningful visitor engagement, supporting equity and inclusion, and creating high-quality educational experiences that inspire curiosity, connection, and learning.

Essential Duties:

Supports the Cummer Museum's mission, vision and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect of individual, commitment to our community, and accountability and ownership. Manages school tour programs and develops relationships with teachers and schools to support meaningful student learning experiences. Oversees curriculum alignment and ensures all formal learning programs meet local and national education standards. Leads the Docent Corps, including:

• Recruitment, onboarding, and orientation of new Docents
• Initial and ongoing training, mentoring, and professional development
• Evaluation of Docent performance and provision of coaching, feedback, and corrective action
• Management of volunteer database and scheduling (Volgistics)
• Coordination of Summer Docent Corps programs Develops exhibition-specific docent training materials in collaboration with the Associate Curator.

Coordinates docent scheduling and prepares docents to lead adult tours in collaboration with the Youth, Family, & Adult Learning Manager. Prepares and supports docents to deliver inclusive and accessible tour experiences. Works in coordination with Visitor Experience staff to support scheduling, reservations, and logistics for school and docent-led programs. Collaborates with Curatorial and Youth, Family, & Adult Learning Manager to ensure interpretive consistency between docent-led tours and program-based learning experiences. Translates exhibition content into docent-led tour experiences, including training materials and facilitation strategies, in collaboration with Curatorial and Learning & Engagement staff. Evaluates program outcomes and visitor engagement, using data to inform program improvements. Tracks attendance, revenue, and program evaluation metrics for reporting and strategic planning. Works with the Reservationist to maintain accurate program setup, registration, and reporting in Altru in alignment with departmental standards. Supports school and docent training programs, workshops, and related learning experiences. Participates in Museum events such as member openings, Summer at the Cummer, Arts for All Festival, and special community events. Performs other job duties, as assigned.

Knowledge, Skills & Abilities:

BS or BA in Art History or Education, African American Studies, Asian Studies, or another humanistic discipline preferred. Flexibility and respect for cultural diversity. Experience in art education, art history, studio art, or arts and healing. Three years of experience teaching or working with children/individuals/families/community members in the visual arts in an arts center, school, after school, museum, etc. Knowledge of current education practices, visitor experience theories and local/national education standards including community engagement strategies, adult learning theory and Universal Design and experiential teaching practices in adult education. Knowledge of the Cummer Museum collection (art and gardens) is preferable. Experience working with and designing programs for individuals with differing abilities. Experience managing volunteers. Experience developing and delivering digital programs (i.e., using Teams, Zoom, Google Classroom, pre-recorded visual media, podcasting) and comfort with being on camera for virtual programs. Computer skills in Microsoft Office 365 (Word, Excel and Outlook), Volgistics volunteer management software or ability to learn new software quickly. Ability to coordinate multiple tasks and priorities in a fast-paced work environment. Self-starter with strong problem-solving skills and sound judgment, able to work independently and collaboratively while making informed decisions and managing competing priorities . Ability to communicate in the written and spoken word with tact, diplomacy, and/or authority when necessary. Ability to work with co-workers, volunteers, and the public in a professional manner in a variety of tasks. Be open to learning and adapt to changes as they arise within the museum. Ability to frequently lift and carry up to 25lbs. Ability to bend, stoop, lift, reach, push, pull, twist, walk, crouch, and squat. Valid Florida driver's license.

Physical Demands/Work Environment:

This position operates primarily in a professional office environment. The role requires extended periods of sitting and computer use, with occasional standing and walking throughout the Museum campus. The employee must be able to communicate effectively in person, by phone, and electronically. Occasional light lifting of materials up to 20 pounds may be required. The role may involve limited outdoor exposure when moving between buildings or supporting Museum events. Remote work : Possible

• 1 day per week (Monday) after 90 days of employment.

Direct Reports :

None Typical Hours :

Monday

• Friday, 8 a.m.
• 5 p.

m. (Flexibility is required)

Salary Range :

$49,000

• $53,000

Start Date :

August 3, 2026 Why you'll love working here: We offer great benefits, but we also offer something you can't put a price on: the chance to spend your workdays in a Museum and historically significant gardens, surrounded by beauty, history, and creativity. As part of the team you will enjoy:

• Comprehensive coverage
• medical, dental, vision, life insurance, telemedicine, short & long-term disability coverage.
• Planning for your future
• 403(b) retirement plan with up to 5% employer match.
• Plenty of time to recharge
• Generous paid time off and holiday schedule.
• Insider perks
• Early access to exhibitions before they open to the public.
• Explore for free
• Reciprocal membership and admission to more than 2,000 gardens and cultural institutions through: o AHS (American Horticultural Society) o NARM (North American Reciprocal Museum Association) o ROAM (Reciprocal Organization of Associated Museums) o SERM (Southeastern Reciprocal Museums)
• Everyday discounts
• Employee discounts in our café and Museum shop.
• Room to grow
• Competitive compensation and opportunities for professional growth.

Our Mission:

To create art, garden, and learning experiences that spark discovery and well-being.

Recruiting Timeline:

(Subject to change)

Position Posted:

May 14-29, 2026

Application Review:

June 1-5, 2026 First-Round Interviews (Phone): June 8-19, 2026 Second-Round Interviews (On-Site): June 22-July 2, 2026

Candidate Selection:

Week of July 6, 2026

Anticipated Start Date:

August 3, 2026

Equal Employment Opportunity Policy:

The Cummer Museum's policy is to provide equal employment opportunity to all qualified employees and applicants for employment without regard to race, color, ancestry, national origin, gender (including pregnancy), sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other protected status as required by federal, state, or local law. The Museum's intent and desire is that equal employment opportunities will be provided in employment recruitment, selection, compensation, benefits, promotion, demotion, layoff, recall, transfer, leave of absence, termination, and all other terms and conditions of employment. Commitment to

Diversity:

The Museum is committed to creating and maintaining a workplace in which all employees have an opportunity to contribute to the success of the institution and are valued for their skills, experience, and unique perspectives. In addition to being an important principle of sound business management, this commitment is embodied in Museum policy and the way it does business.

Pay:

$49,000.00

• $53,000.

00 per year

Benefits:

401(k) matching 403(b) Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Vision insurance Application Question(s): Please describe your background in art history, museum education, or visual arts education.

Education:

Bachelor's (Required)

Experience:

Teaching:

3 years (Preferred)

Art History:

3 years (Preferred) Volunteer management: 3 years (Preferred) Ability to

Commute:

Jacksonville, FL 32204 (Required)

Work Location:

In person