The Admissions & Tours Associate will ensure every visitor has a positive experience at the National Corvette Museum by greeting and acknowledging every Museum guest in a friendly, courteous, and efficient manner. In addition, this position is responsible for selling admission tickets, conducting Museum tours on occasion, and providing general information about the Museum, exhibits, and events. The Admissions & Tours Associate also supports visitor engagement in the McMichael Family Education Gallery by facilitating educational activities and ensuring guest satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Operate the Museum's admissions counter and provide positive customer service experiences to Museum guests and facility rental clients both in person and over the phone. Stay informed and up to date on changes in Museum exhibits and upcoming Museum events. Provide general information about the Museum and its exhibits, the Stingray Grill, the Corvette Store, facility rentals, and upcoming events. Welcome and interact with guests on the Museum floor and facilitate proper use of equipment, particularly in the McMichael Family Education Gallery. Ensure safety procedures are followed. Facilitate the daily sale of Museum admission tickets, corvette raffle tickets, memberships, bricks, etc. Conduct Museum guided tours ensuring a hospitable environment and rewarding learning experience. Actively promote and cross-sell Museum offerings. Operate and perform open and closing procedures on a cash register. Responsibilities are not all-inclusive, additional duties may be assigned.

EDUCATION/EXPERIENCE

High School Diploma or equivalent preferred. Prior work experience in a customer service environment is preferred.

QUALIFICATIONS

Must be able to provide prompt and courteous customer service in person and over the phone. • Portrays enthusiasm and positive energy, especially during busy situations. Ability to operate a point-of-sale system efficiently and accurately. Ability to read and perform basic math skills. Ability to speak comfortably and positively to the public in both a one-on-one setting and in a group setting. Capability to learn new material and information about the Museum and willingness to invest time to stay informed on Museum exhibits and events. Ability to stay organized and multi-task in a professional and efficient manner. Must be a self-starter and be able to work independently and under pressure in a fast-paced environment. Strong work ethic and unquestioned personal and professional integrity. High level of commitment to team and company values. Strong attention to detail, establishing priorities, and following instructions. Valid state driver's license required.

ESSENTIAL PHYSICAL REQUIREMENTS

Ability to stand and/or walk for extended periods of time. Must have sufficient mobility to move around the Museum. Ability to lift and carry up to 10 lbs.

Job Type:

Part-time Pay:

$13.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Paid time off

Work Location:

In person