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Doggie Daycare Front Desk Associate
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Topia Holdings, LLC
Hillsboro, OR (In Person)
$36,400 Salary, Part-Time
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Job Description
Doggie Daycare Front Desk Associate Topia Holdings, LLC Hillsboro, OR Job Details Part-time From $17.50 an hour 13 hours ago Qualifications Customer records maintenance Customer relationship building Email customer support Maintaining an organized workspace Phone communication Greeting customers Lead Conversion Client database systems Pet care appointment scheduling Pet care record keeping Client retention Hospitality industry experience Dog handling Communication with pet owners Clean workspace maintenance Documentation Handling Customer information system software Communication skills Entry level Quality data entry Retail sales Client interaction via phone calls Customer data entry Full Job Description Love dogs? Love people? Love creating exceptional customer experiences? Dogtopia of Hillsboro is looking for a friendly, organized, sales‑savvy Front Desk Team Member to be one of the welcoming faces of our daycare, boarding, and spa services. If you thrive in a fast‑paced environment, enjoy building relationships, and want a job where dogs are part of your daily life, this is the place for you. And yes — after training, you can bring your dog to work. What You'll Do As a Front Desk Team Member, you set the tone for every pet parent interaction. You'll blend customer service, sales, and operational support to ensure every guest — human and canine — has an exceptional experience. Customer Experience & Sales Greet every pet parent and pup with warmth, enthusiasm, and professionalism Guide new customers through our services, packages, and membership options Use sales skills to convert inquiries into scheduled Meet & Greets and ongoing daycare clients Maintain high standards of communication across phone, email, and in‑person interactions Support efforts to achieve strong customer reviews and retention CRM & Administrative Responsibilities Use our CRM system to manage customer profiles, reservations, and follow‑ups Create and maintain accurate pet parent charts and documentation Perform data entry with strong attention to detail Safety, Cleanliness & Team Support Maintain a clean, organized, and welcoming lobby environment Support Dogtopia's safety and cleaning standards Collaborate with canine coaches and leadership to ensure smooth daily operations Live out our Dogtopia values: LOVE life like a dog STAY loyal to our pack CHASE the highest safety standards PLAY to your fullest potential TREAT every day like it's the Most Exciting Day Ever What We're Looking For Previous sales experience (retail, service, hospitality, or membership‑based sales preferred) Experience using a CRM system or similar customer‑tracking software Strong communication skills and a naturally friendly, outgoing personality Ability to multitask in a busy environment Comfort working around dogs of all sizes and energy levels Reliability, professionalism, and a team‑first mindset What We Offer Bring your dog to work (after training) Fun, upbeat, team‑oriented culture Education in basic dog behavior and handling Additional training and certification programs A workplace where every day truly feels like the