Onboarding & Team Development Teacher

Onboarding & Team Development Teacher Plumbing, Cooling, Electric Nerds Naples, FL Job Details 18 hours ago Benefits Paid holidays Health insurance Dental insurance Vision insurance 401(k) matching Life insurance Qualifications Employee onboarding Google Workspace Google Sheets Google Docs Google Drive Process improvement Mid-level Improving operational efficiency Administrative experience Personnel records management Team development Document management Onboarding process management Leadership Teaching File organization Overseeing training Under 1 year

Full Job Description Description:

ONBOARDING & TEAM DEVELOPMENT TEACHER

Plumbing, Cooling & Electrical Nerds is a trusted home services company with a reputation for delivering top-quality service. We believe that behind every great technician is a great support system. As we continue to grow in the Naples, Fort Myers, Cape Coral, and Bonita Springs areas, we are looking for a highly organized, people-oriented professional to lead our onboarding and internal training operations. If you have a passion for guiding others toward success , a knack for organizing complex processes , and the ability to turn a "New Hire" into a "Nerdy Expert," we want to meet you!

Key Responsibilities:

Lead the

Onboarding Journey:

Act as the primary point of contact for new team members, ensuring their transition into the company is seamless, welcoming, and informative.

Curriculum & Training Support:

Help organize and refine our internal training programs, ensuring our "Weekly Coaching" sessions are effective and engaging.

Documentation:

Manage the "behind-the-scenes" essentials—processing new hire paperwork, maintaining employee records, and ensuring compliance with company standards.

Culture Ambassador:

Foster a positive work environment by being a resource for team members' questions regarding benefits, company policies, and career growth.

Process Improvement:

Identify ways to make our internal "Nerdy" systems more efficient and user-friendly.

Requirements:

Qualifications:

The Heart of an

Educator:

Significant experience in teaching, coaching, or administrative leadership where you've helped others learn and grow.

Digital Fluency:

Familiarity with the Google Platform Environment (Docs, Sheets, Drive) is a big plus.

Software Savvy:

Previous experience with ServiceTitan is beneficial but not required—we're happy to train the right "Nerd!"

Exceptional Communication:

The ability to explain complex information (like benefits or company procedures) in a clear, friendly, and professional manner.

High-Level Organization:

You're the type of person who loves a clean spreadsheet and a well-organized file.

Nerd Non-Negotiables:

A proven track record of helping others succeed. High standards for honesty, integrity, and confidentiality. A positive, "can-do" attitude that sets the tone for the office. Extreme attention to detail (nothing gets past you!).

Nerdy Perks:

Top Compensation tailored to your experience. Medical, Dental & Vision Benefits. Paid Vacation & Holidays. FREE Life Insurance. 401(k) Retirement Plan with company contribution (Your Money-Making Machine). A stable, professional office environment where your experience is truly valued.

Physical Requirements & Working Conditions:

This is primarily an office-based role. It requires the ability to sit or stand for extended periods, operate a computer, and occasionally move light office supplies or training materials (up to 20 lbs).