Match Support Specialist (Site-Based) Youth Mentor - Hybrid

Match Support Specialist (Site-Based) Youth Mentor

• Hybrid Big Brothers Big Sisters of Lone Star Dallas, TX Job Details Full-time $40,000 a year 7 hours ago Benefits Health savings account Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Parental leave Employee assistance program Vision insurance Flexible schedule Life insurance Retirement plan Qualifications Bachelor's degree Teaching Full Job Description Job Summary Big Brothers Big Sisters Lone Star's mission is to build and support one-to-one mentoring relationships that ignite the biggest possible futures for youth.

Our theme is simple:

Mentoring Relationships Change Lives. Through one-to-one mentoring, BBBS Lone Star is dedicated to ensuring every child reaches their full potential. Our program specifically was built to ensure that all youth, regardless of background, have a plan after high school and the social capital to make it a reality. The program has already had a measurable impact on local youth

• over 97% of mentees in the program enrolled in higher education, were employed or enlisted in the military upon graduation.

As we look to expand our reach and broaden opportunity to more and more young people, we need an essential teammate playing a pivotal role in this process.

Position Summary:

The Match Support Specialist (Site-Based) will provide regular case management support to match participants to ensure longer and stronger match relationships. Conduct match introductions to launch new match relationships. Facilitate and support group meetings between Mentees and Mentors at designated sites (corporate, school etc.).

Essential Functions, Responsibilities, and Activities:

MATCH SUPPORT

• Maintain a caseload of Community and/or School Based matches as assigned and provide match support and relationship development as defined in the Program Manual
• Contact Mentors, parents and Mentees according to agency standards based on length of Match to: ▪ Provide both on-going risk management and support for the longevity of the Match ▪ Discuss Match activities, personal safety reminders, and goal accomplishments ▪ Make assessments of individual training needs, information, and support needs for each participant; and ▪ Share information about agency activities•Attend Match activities as assigned, seeking opportunities to make meaningful in•person contacts with Matches•Conduct Match introductions and Match closures according to BBBSA and agency standards•Write and input comprehensive assessment notes within agency database regarding case management discussions according to BBBSA and agency timeframes and standards for every touch point with a Match participant.
• Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate
• Attend and participate in all team, staff and program meetings
• Assist with agency program events as needed
• Maintain state licensure, when applicable
• Other duties as assigned

SCHOOL / SITE-BASED PROGRAMS

In addition to the responsibilities listed above:

• Lead bi-monthly program sessions for groups of Matches, during which Mentees spend time with Mentors under BBBS supervision at corporate sites or schools, with activities and other educational and relationship-building exercises on a one-on-one basis.
• Organize and coordinate logistics between corporate and school leadership, which include activities, scheduling, catering, and transportation.
• Track and share data with leadership and partners to share the impact of mentoring, including strength of match relationships, youth academics/conduct, photos of Match activities, and testimonials from Matches.
• Develop and manage relationships with school and corporate leaders and liaisons.
• Lead orientations for Mentors.
• Assist during enrollment, including interviewing future and current Mentees.
• Proactively assist relationships through regular communication, support and advice; identify Matches who need additional support; and implement strategies to improve relationships.
• Support all aspects of site-based program implementation Qualifications Bachelor's degree required, preferably in a social or human science, such as social work, sociology, psychology, or education One year experience in a social service or teaching field preferred Prior experience with intake and assessment of adults and/or youth preferred Intermediate proficiency in Microsoft Word, Outlook and Excel with at least 45 words per minute, error free Bilingual English/Spanish fluency preferred.

Flexibility and availability to work early evening weekday hours and occasional weekends, as well as travel in the assigned. Willingness to work within culturally diverse environments. Candidate should reside in the Dallas County or Collin County as position reports to our Dallas office. Aside from supporting a great mission, you will enjoy great benefits including retirement (matched); medical, dental and life insurance; HSA option; flexible spending account; awesome time-off and casual dress. Please submit resume and cover letter to and indicate "Match Support Specialist (Site-Based) Dallas, TX" in the subject line. For more information on Big Brothers Big Sisters Lone Star, visit our website at www.bbbstx.org. Equal Opportunity Employer

• M/F/V/D No Phone Calls Please.

Pay:

$40,000.00 per year

Benefits:

Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insurance Application Question(s): Resides in Dallas or Collin County?

Education:

Bachelor's (Required)

Experience:

Social Service:

1 year (Preferred)

Teaching:

1 year (Preferred) Intake Assessment of Adults and/or

Youth:

1 year (Preferred)

Work Location:

Hybrid remote in Dallas, TX 75244