The employee is exposed to an interior office environment with moderate temperature fluctuations. The work environment is inside an air-conditioned building.
The noise level in the work environment is usually moderate.
There are frequent interruptions from the staff and the general public for information or assistance.

DESCRIPTION

\nBENEFITS\nJob Summary Instructional Support Assistants are responsible for providing academic support to students to help them become independent learners and achieve academic success, while also assisting faculty and staff with daily operations as needed. Responsible for demonstrating LSSC's core values of Caring, Communicating, Collaborating, and Celebrating when interacting with students, employees, visitors, and community members.

IMPACT STATEMENT

Instructional Support Assistants enhance student learning and success by providing academic support and encouraging students to become independent learners in a welcoming, non-threatening learning environment. Essential Duties & Responsibilities include, but are not limited to the following: Tutor and provide general assistance to students and community patrons in an atmosphere conducive to learning. Tutoring includes online, face-to-face, and group sessions. Mentor peer assistants. Continually improve knowledge of subject area(s) and tutoring skills. Assist or attend workshops and seminars for students, faculty, and staff. Encourage students and community patrons to develop confidence and become independent learners. Maintain work confidentiality. Encourage students to develop confidence and to become more independent learners. Maintain an attitude and environment conducive to learning Follow all rules, guidelines, and procedures Maintain and submit accurate time sheets Perform other duties as assigned Knowledge, Skills, & Abilities

ABILITIES/GENERAL

Promote a common purpose consistent with the College's stated goals and demonstrate a commitment to students and the learning environment.\nPossess knowledge of general written standards and procedures utilized, and have the ability to read, interpret, and follow procedural and policy manuals related to the job tasks.\nDemonstrate the ability to respond to supervision, guidance, and direction in a positive, receptive manner and follow stated policies.\nDeliver exceptional customer service by fostering a welcoming and supportive environment.\nPresent a professional image in words, actions, and attire.\nConduct oneself in a manner consistent with the College's standards of ethical conduct.\nApply effective techniques to establish and maintain working relationships, fostering collaboration to achieve common goals; effectively communicate and collaborate with others to achieve shared objectives.\nDemonstrate the skills necessary to examine situations and processes, making recommendations for improvement critically.\nStrong service orientation and ability to effectively work as a member or leader of a team by cooperating with others, offering to help others when needed, and considering larger organizational goals rather than individual concerns. Includes the ability to build &/or support a constructive team spirit where members are committed to the goals and objectives of the organization.\nPlan, organize, and successfully multitask to meet multiple deadlines and frequently new work tasks within required timeframes. Proven flexibility to successfully work on a variety of projects quickly and accurately.\nEffectively manage change and adaptability.\nAdheres to all workplace safety rules, safety laws, regulations, standards, and practices\nAbility to work various hours, including nights, early mornings, and weekends Ability to travel amongst various campuses and attend College events, on or off campus, as required.

Minimum Qualifications & Education Required:

\nAssociate degree\nCompletion of Algebra through Calculus I (MAT1033 through MAC2311) with a grade of A or B. Minimum overall GPA of 2.5.\n

Preferred:

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