The following

PART-TIME

position posting will be open through Wednesday, September 16, 2026:

GETDOWNTOWN PROGRAM ASSISTANT

•TEMPORARY (3 MONTHS)

Pay Rate:

$21.50 Ann Arbor Area Transportation Authority is an Equal Opportunity Employer

HIRING PROCESS

September 2, 2026 to September 16, 2026

•Employment Applications Submit an Ann Arbor Area Transportation Authority Employment Application Form online, completed in its entirety, by the posted deadline date. Apply online at www.theride.org. Late and/or incomplete applications will not be accepted. After September 16, 2026

•Interviews Will Begin Interviews will be granted to selected qualified candidates. Qualified candidates selected for an interview will be notified via email. Applicants who are not selected for an interview will receive notification they are no longer being considered.

JOB DESCRIPTION

The getDowntown Program provides commuting programs and services to downtown Ann Arbor employees and employers. A program of TheRide, getDowntown's partners include the City of Ann Arbor and the Ann Arbor DDA. The Program Assistant supports existing and new programs that encourage commuters to travel by bus, bike, carpool, walking, and more to reduce traffic congestion. The focus of the work will be customer communications, program support, and data entry. The Program Assistant can expect to interact with professionals in the government, nonprofit, and business arenas. Skills practiced during the position will relate directly to careers in business, marketing, communications, public administration, sustainability, urban planning, and public relations. Accountabilities and Essential Functions [1] : Communicate with stakeholders by making phone calls and responding to emails Manage contact lists and stakeholder information in Microsoft Excel Proofread written materials Prepare content for social media and newsletters Coordinating or supporting events including organizing event materials Representing the program at local meetings and events Notetaking during staff and committee meetings [1] These examples are intended merely as illustrations of the various types of work performed. Employees are required to perform other related functions as assigned. Please note duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, and Abilities:

Currently pursuing a bachelor's degree in business, marketing, communications, public administration, urban planning, public relations, or a related field Ability to work in-person between the hours of 9:00am and 5:00pm Strong customer service skills Professional email, phone, and in-person communication skills Familiarity with Microsoft Office including Word, PowerPoint, and Excel Attention to detail Ability to learn and apply procedures accurately Willingness to ask questions and contribute ideas Ability to work independently to complete assignments Experience with video editing and fluency in Spanish preferred Organizational Principles & Values Our Principles and Values reflect how we work, interact with one another, and serve our community. We expect all employees to demonstrate these values in their daily work and interactions and look for candidates who share this commitment.

Respect:

Treating one another with dignity

Compassion:

Understanding, sharing in and being sensitive to the situations of others

Integrity:

Having a moral or ethical conviction to always do what is right.

Teamwork:

collaborating for a greater good.

Safety:

keeping yourself and others away from harm

Excellence:

continuously renewing our commitment to perform well beyond set standards and expectations Reports to: Transportation Demand Lead

PHYSICAL DEMANDS

Frequent periods of sitting and use of hands/fingers Occasional periods of standing, walking, reaching, squatting, kneeling, and bending. Ability to lift, carry, push and/or pull up to 10 pounds. Ann Arbor Area Transportation Authority is an Equal Employment Opportunity Employer Come work for TheRide! We are actively seeking a getDowntown Program Assistant that will help drive TheRide into the future! Apply today!