Rutgers, The State University of New Jersey, is seeking a Supervising Program Assistant I for the Military Services within Rutgers University Behavioral Health Care. Under direction, manages office support operations and activities for the Call Center and is responsible for grant management and reporting. This position provides related administrative services as required. Among the key duties of this position are the following: Provides day-to-day supervision of clerical/secretarial staff assigned to the office. Works collaboratively with program leadership and Clinical staff to ensure that the unit operates efficiently and effectively on a daily basis to include nights and weekends. Provides detailed call reports to include phone and data management systems work and the ability to analyze reports to assist the Executive Director/Director and supervisory staff in daily operations. Coordinates and performs detailed documents, fiscal procedures and maintains records associated with grant accounts and state and federal budgets, donations and fund raising activities. Tracks budgets for programs and ensures funds are utilized according to policy and regulations. Compiles necessary data and justification for projected expenditures. Subject matter expert on fiscal procedures. Prepares a myriad of reports, organization charts, work flow processes and spreadsheets containing findings, analyses, conclusions and recommendations as requested. Maintains multiple department accounts, monitoring expenditures and insuring compliance with budgets.
Minimum Education and Experience:
Bachelor's Degree in Business, Finance or a related discipline, plus two (2) years of related experience in a business office, government agency or university setting required. Equivalent education, experience and/or training may be substituted for the degree. Minimum of three (3) years of Call Center experience required (five (5) years preferred).
City:
Piscataway State:
NJ Physical Demands and Work Environment:
Standing, sitting, walking, talking or hearing. No special vision requirements. Position requires standing to 1/3 of the time; requires walking under 1/3 time; requires sitting to 2/3 time, reach with hands and arms up to 2/3 time; climb or balance under 1/3 time, stoop, kneel, crouch, or crawl under 1/3 time, talk or hear over 2/3 time, requires lifting up to 20 pounds less than 1/3 time. Office environment. Moderate noise. Moderate noise (examples: business office with computers and printers, light traffic). May be required to work night shift.
Special Conditions:
Schedule will include some nights, weekends and holidays.