Legal Assistance Program Assistant Civil Service Employees Association, Inc. - 4.5 Albany, NY Job Details Full-time $44,757 a year 1 day ago Qualifications Phone communication Copy machines Client inquiry handling High school diploma or GED Fax machines Telephone systems Multi-line phone systems Faxing Office phone management Full Job Description

STARTING SALARY

: $44,757

JOB SUMMARY:

The Legal Assistance Program Assistant works under the direction of the Legal Systems Administrator, and works with the Legal Assistance Program Administrators assisting with bill payments, case management, approvals/disapprovals and providing general program clerical and administrative support. Minimum of one-year satisfactory service at Grade 2 is required for movement to Grade 3. Movement to Grade 3 before 2 years completion at Grade 2 is at discretion of General Counsel.

ESSENTIAL JOB FUNCTIONS

1. Provides clerical and administrative support in processing of approvals/disapprovals of legal assistance applications for contract arbitrations, disciplines and court litigation. 2. Provides clerical and administrative support in processing and payment of all administrative fees incurred by program, including AAA, PERB and County Department of Labor administrative fees. 3. Provides clerical and administrative support in processing and payment of the program costs, i.e., transcripts to witness fees. 4. Provides clerical and administrative support for processing of all service provider billings (attorneys, arbitrators) ensuring that proper fees have been billed pursuant to LAP fee schedule and guidelines. 5. Provides clerical support for all correspondence and report production for LAP Administrators, including Legal Services Plan. 6. Handles inquiries from arbitrators, regional attorneys, administrative agencies and staff regarding fee processing and guidelines. 7. Provides follow-up support regarding all field reports/legal assistance applications. 8. Handles all telephone calls/correspondence regarding program procedures, case status and billing inquiries including dealing with members, attorneys and arbitrators regarding program procedures and policies. 9. Any other duties as are required by the program and assigned by the LAP Administrators or the Legal Systems Administrator.

MININUM QUALIFICATIONS

High School diploma. Demonstrated ability to handle numerous matters at one time; work in high volume atmosphere with efficiency, accuracy and persistence. Demonstrated ability to handle people over telephone and to impart accurate information and to provide efficient and accurate follow-through with all inquiries. Demonstrated familiarity with terminology related to grievances and disciplinaries in employment context. Ability to work efficiently on pc applications, copier, fax, printer, scanner, multiline telephone and other standard office equipment. Demonstrated willingness to take on responsibility as necessary. Accuracy, precision, and attention to detail are essential.