A Teacher Assistant assists classroom teachers by providing extra individual attention and instruction to students. Helps teachers with recordkeeping, preparation for lessons and activities and supervising students. May work with special education students, or work in a school library or computer lab; may be called teacher aide or paraprofessional.
The mission of the South Carolina Department of Education is to serve students, support teachers, empower parents, and engage the community so that every student graduates prepared to reach their full potential .
Job Purpose:
The Program Assistant will play a key role in supporting the implementation and administration of the Education Scholarship Trust Fund (ESTF) Program. This position will conduct data entry, customer support, and case management. The position is supportive of core program procedures such as transaction review, enrollment verification, application processing, customer support, and coordination with education service providers.
Responsibilities:
The Program Assistant will be responsible for several job functions: Transaction Review. Evaluate and approve/dispute financial transactions submitted through the ESTF platform to ensure compliance with program guidelines. Enrollment Verification. Input, review, or maintain data supportive of the verification of student enrollment status across participating schools and service providers. Application Review. Assist in reviewing and processing applications for scholarship eligibility, renewals, and appeals. Customer Support. Provide timely and professional support to families, schools, and service providers via phone, email, and online platforms. Provider Coordination. Support onboarding, training, and ongoing communication with education service providers participating in the ESTF program. Data Management & Reporting. Input data in a manner necessary for the creation and the maintenance of accurate records and contribute to regular reporting on program metrics, compliance, and performance Other Duties. Addresses duties assigned by the supervisor necessary for the advancement of the program. This position is located in the Office of Education Choice and Family Engagement. A high school diploma and relevant program experience. A bachelor's degree may be substituted for the required program experience. Associate's degree in education, business, data management, office administration, or a related field. At least two (2) years of experience in program administration, customer service, or education-related work. Experience with customer support and data entry. Experience with Customer Relationship Management (CRM) or case management systems. Strong organizational skills and attention to detail. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite and data management systems. Ability to manage multiple tasks and meet deadlines in a fast-paced environment. As a part of a generous compensation package, we offer comprehensive benefits that include generous paid time off, preeminent health care benefits, professional development opportunities, pension, and 401(k). The South Carolina Department of Education offers an exceptional benefits package that includes: Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children. 15 days annual (vacation) leave per year. 15 days sick leave per year. 13 paid holidays. State Retirement Plan and Deferred Compensation Programs.
ONLY THOSE APPLICANTS CHOSEN FOR AN INTERVIEW WILL BE NOTIFIED BY LETTER THAT THE POSITION HAS BEEN FILLED.
