Department:

TRIO Student Support Services Location:

Western Campus Reports To:

Melanie A.

Johnson Recruitment Type:

External/Internal Requisition ID:

req5955

Employment Type:

Part-Time Support Staff Union Position:

Non-Union Work Schedule:

Part Time Flexible/Monday-Sunday/20 hrs weekly

Job Description:

SUMMARY Works directly with students, providing academic tutorial assistance in support of the material taught in class.

ESSENTIAL FUNCTIONS

Supports the department's goal of providing students with supplemental academic support by: Provides one-to-one and small group tutoring Develops and implements non-credit workshops Conducts "class visits" and assists with publicizing services Assists with the maintenance of records Completes all necessary paperwork accurately and according to stated deadlines Assists with the development and maintenance of departmental instructional materials Performs other duties as assigned

REQUIRED QUALIFICATIONS EDUCATION AND EXPERIENCE/TRAINING

Associate's in a field commensurate with needs of the department. KNOWLEDGE, SKILLS and

ABILITIES

Demonstrated knowledge and competence in the subject matter Ability to explain concepts to others effectively Ability to effectively communicate study strategies to ensure academic success Ability to work comfortably with people from diverse backgrounds Possess patience and positive attitudes in establishing an encouraging learning environment Ability to maintain a professional atmosphere through: Professional decorum and appearance Ethical and professional conduct Promptness Courtesy and tact Possess strong organizational and time-management skills Possess excellent written, verbal and interpersonal communication skills Ability to foster a team environment and work collaboratively Ability to work accurately with great attention to detail Possess excellent customer service skills and proven ability to develop and sustain productive customer relationships Possess working knowledge of administrative and scheduling concepts, practices and procedures with the ability to apply to varied situations Demonstrated basic proficiency with Microsoft Office Suite Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity Possess sensitivity to appropriately respond to the needs of a diverse population

COMPETENCIES CRITICAL COMPETENCIES

Service Focus Communications Quality of Work

VERY IMPORTANT COMPETENCIES

Collaboration Time Utilization

IMPORTANT COMPETENCIES

Adaptability Continuous Improvement

PHYSICAL DEMANDS/WORKING CONDITIONS

(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) The work is performed in a normal, professional office environment; The work area is adequately lighted, heated and ventilated; Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type.

However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.; Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite

Special Note:

This position is 100% grant funded. Special Instructions to

Applicants:

During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement:

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.