We Come to You
Mobile Repair
Schedule is 3 Days a Week, 7AM-7PM
Must Pass Background Check / Drug Screen and have Clean Driving DMV Report
No Experience Necessary w/Paid Training
Training is in Kennesaw GA
Solid Pay Rate with Commission / Bonuses.

Compensation:

We offer competitive rates based on experience with commission opportunities and bonus structure for meeting key performance indicators like being on time to customer site.

About Us:

Since its inception in 2009 Asurion / uBreakiFix has grown to more than 1100 stores in markets across the U.S., Puerto Rico, and Canada. But the best part is that we're currently looking for new members to join our team! Are you looking for a dynamic career path and a company that promotes from within? Are you a tech-savvy individual? Do you have great customer service / sales skills? Do you enjoy working with smartphones and computers? Well then come join one of the largest and most reputable electronic repair companies in the US.

Position Details:

Serve customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction on the road. This position is for a mobile repair specialist that travels to customer locations and completes repairs at the customer's site. All cellular repairs are completed in our fully equipped repair vehicle with all the tools and equipment needed for a successful repair. The repairs are scheduled Monday through Saturday from 7AM-7PM. A corporate vehicle will be provided for the technician to drive to the job sites. Offering an extension of the customers current phone insurance policy is part of the repair and is how you can make commissions.

Tasks and Responsibilities:

Safely travel to customer sites and arrive within the scheduled appointment window
Inform customers of job status (En route, Arrived, etc.)
Diagnose, troubleshoot and repair devices
Provide recommendations for problem resolution
Explain complex technical issues to customers in a non-technical, simple to understand manner
Provide repair and replacement estimates to customers
Ensure that all repairs meet or exceed Asurion/uBreakiFix quality standards
Greet customers in a friendly manner and maintain a positive work environment
Answer phone calls with a professional, courteous and friendly demeanor
Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
Keep track of all devices and inventory while safeguarding all van stock
Utilize the point of sale system to maintain an accurate record of customer information and a real
time status of each repair
Maintain the cleanliness and professional appearance of the repair van

Note:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel, and they may change at any time. Asurion / uBreakiFix is an equal opportunity employer

M/F/D/V BASIC QUALIFICATIONS

Outstanding customer service skills
Excellent technical, problem solving, and analytical skills
Exceptional organizational skills
Strong written and oral communication skills
Work well individually
Ability to work flexible hours, including weekends and holidays
High school diploma or GED
Valid Driver's License
Ability to pass Driving, Drug, and Background Screening

PREFERRED QUALIFICATIONS

Experience repairing electronics, smartphones, PC/MACs, and game consoles
Previous experience working at a retail electronics store Managing Office is Asurion / uBreakiFix in Kennesaw GA 1550 Crater Lake Dr.

STE 100 Kennesaw, GA. 30152 678-214-3642

Job Type:

Full-time Pay:

From $18.00 per hour Application Question(s): Do you understand that this position is a driving position and a large portion of the job is going to be travelling in a company vehicle? Why are you interested in joining the team at uBreakiFix?

License/Certification:

Driver's License (Required)

Work Location:

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