Autel Energy North Carolina - United States Established in 2004, Autel quickly became one of the world's leading providers of intelligent automotive products and services. Now, with the launch of our EV Charging and Energy Solutions product line, we offer solutions with the latest features, highest quality standards, and best-valued products in the industry. With the experience of our global brands and an international presence in over 70 countries, Autel is committed to green energy solutions that combine hardware, software, and support for all our customers' varying needs. Job Summary Serves as primary resource for processing and repairing returns from customers. Responsibilities Working with shipping & receiving to take in repairs and ship out working product Confirm failure modes, analyze issues, and fix problems Assist in identifying preventative measures to lower defect rates Perform other duties as directed by immediate supervisor Qualification Requirements Associate degree or 5 to 7 years relevant work experience instead of a degree Three years' experience as an Inspection or quality technician Two years' experience as a field technician Two years' experience as a repair technician Advanced organizational skills Experience drafting reports and collecting data Ability to work alone with minimal supervision and in a team environment Ability to analyze and interpret technical information Strong mechanical and technical skills Ability to stand for long periods Thorough knowledge of a Product(s), including how to assemble and troubleshoot problems Ability to read blueprints and schematics Must be able to read and understand key metrics for the repair area Ability to work in a learning and ever-changing environment Ability to train and cross -train associates Supervisory Responsibilities Responsible for the work products within the work cell or line Developing and maintaining company inspection reports Inspecting goods or products according to quality and safety standards Ensuring goods and products comply with company standards as well as Federal and State law Ensuring test equipment is calibrated and working correctly Reporting quality anomalies to the supervisor Gathering test data and drafting quality reports Identifying possible areas for improvement in quality control processes Physical Demands While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to ten pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus Work Environment Fast-paced production plant environment Notable seasonal shifts in hot and cold temperatures. The duties of this position may change from time to time.

Pay:

From $23.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person