Parking Pay Station Technician

Position Description Join us in shaping Seattle's streets! At the Seattle Department of Transportation (SDOT), we don't just move people—we connect communities, build safer streets, and create a more sustainable city. With a bold vision for the future, we're tackling big challenges: making travel safer, cutting carbon emissions, and ensuring reliable, affordable transportation for everyone—no matter who they are or where they live. Seattle is growing fast, and we're growing with it. Thanks to a historic voter-approved $1.55 billion investment in transportation in 2024, we're building sidewalks, fixing bridges, and improving transit connections to keep our city moving. We're a team of problem solvers, planners, engineers, communicators, and field crews—bringing purpose-driven work to life. Now, we need passionate, innovative talent like you. Let's build a Seattle that works for everyone—together! SDOT is looking for a collaborative, hands-on Parking Pay Station Technician to support our Parking Operations team within the Transit & Mobility Division. In this role, you'll help keep the City's on-street parking pay stations running smoothly—an essential service that supports transportation access and City revenue. You'll install, maintain, and repair parking pay stations and related equipment throughout the public right-of-way. Your work ensures that payment devices stay reliable, accurate, and accessible for everyone who uses them. This position requires strong technical troubleshooting skills, mechanical and electronic aptitude, and the ability to work independently in a fast-paced field environment. Clear communication, sound judgment, and excellent customer service are key. Job Responsibilities Perform preventative maintenance, inspections, and repairs on parking pay stations and related equipment to ensure reliable operation and reduce downtime. Diagnose and troubleshoot mechanical, electrical, and software issues using diagnostic tools, system data, and manufacturer resources. Respond to service requests, alarms, and customer-reported issues , prioritizing field work to quickly restore system functionality. Install, configure, test, and activate new or replacement pay stations , including programming and verifying system performance. Monitor device performance and help identify recurring issues or opportunities to improve system reliability. Maintain accurate electronic and written records of maintenance activities, repairs, inventory usage, and completed field assignments. Coordinate with supervisors, technicians, vendors, and internal partners to support system upgrades, equipment deployments, and operational improvements. Provide courteous customer service when interacting with the public in the field. Support department goals related to diversity, equity, and social justice.

Qualifications Minimum Qualifications:

Two (2) years of experience in parking equipment repair, electronic component repair, computer repair, OR two (2) years of technical college in a related field may be substituted for two years of experience in parking equipment repair, electronic component repair, computer repair.

OR:

An equivalent combination of education and experience that demonstrates the ability to perform the position duties. Though not requirements, strong candidates will have some of the following experience or are able to describe comparable experience: Previous experience working with parking equipment, kiosks, automated payment systems, or similar public-facing technology. Ability to interpret technical manuals, wiring diagrams, or equipment documentation to support repairs and installations. Experience working independently in outdoor or field environments while managing daily work priorities and responding to service requests. Experience with using mobile devices, maintaining management systems, or computer-based applications for tracking work orders and documenting repairs. Demonstrated customer service skills and ability to professionally interact with the public while performing work safely in active right-of-way environments.

Other Requirements:

Work Environment /

Physical Demands:

Work is typically performed primarily in outdoor environments throughout the public right-of-way and requires standing, walking, bending, kneeling, and lifting equipment and materials for extended periods of time. Employees regularly work near moving traffic and may be exposed to varying weather conditions, noise, and vehicle exhaust. Evening, weekend, or holiday work may be required to respond to operational needs or equipment service demands. A background investigation may be required consistent with City of Seattle employment policies, including requirements associated with access to parking payment systems, and revenue-related equipment.

License:

A valid Washington State Driver's license is required. Additional Information Your application will not be reviewed if these items are missing or incomplete. Hiring Process Applications are reviewed after the posting closes. Qualified candidates must submit the following to be considered: Completed NEOGOV online application. Supplemental questionnaire responses Current résumé indicating relevant experience and education. Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including a potential background check. Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The City's full salary range for this position is $40.55 - $47.28 hourly. For more information regarding this recruitment, please contact: Ryan Jones at Ryan.

Jones@Seattle.gov . The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans .

Who May Apply:

This position is open to all candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ+ people, people with disabilities, veterans and those with diverse life experiences. Accommodations for people with disabilities are provided on request. The City is a Drug Free Workplace.