Perform a variety of engineering assignment involving technology applications involved in the installation, operation, testing and maintenance of various solar inverters and battery storage technologies. Perform as a lead on more complex field engineering assignments. Interact with customers to explain the technical scope of projects. Create Field Service procedures for troubleshooting, and maintenance. Provide training to Customers, Vendors, and Internal Personnel. Coordinate with R D engineering in China for the generation of technical documents and training. Lead the preparation of root cause reports to the customer Lead technical escalation reports from customers Analyze failures for trends requiring proactive actions and provide reports on findings Provide feedback to the R D team on possible mechanical and electrical design improvements Advise, provide training on, and lead employees on various safety-related topics Perform electrical and electronic troubleshooting and testing of solar inverters and its components in the field or in the laboratory. Use of PQA and oscilloscope is required as needed Perform troubleshooting to investigate solar plant issues such as DC arrays grid faults, inverter design issues, and utility grid transients Lead upgrade or retrofit projects (software and hardware) in the field Work with customer SCADA engineers to set-up systems communication and parameters Research alternative components that can be used in the field Independently performs a range of field service tasks involving communication with Factory Engineering and Customer's solar plant engineer Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plants Help on the repair activities in the Service center. Prepare, deliver and submit field reports to customer and management Support development of technical proposal and provide comments on the technical content and level of effort of the proposed scope of work Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alterative, and provide recommendations Inspects working conditions to ensure all products and activities are compliant with safety guidelines