Job Description A leading semiconductor equipment manufacturer is seeking a Customer Support Engineer III to provide advanced technical support for diffusion and CVD processing equipment at a major semiconductor fabrication facility. This individual will serve as a senior technical resource responsible for equipment maintenance, troubleshooting, process improvement, and customer support. This is an excellent opportunity for an experienced semiconductor equipment engineer who enjoys solving complex technical challenges, working directly with customers, and mentoring junior team members in a fast-paced manufacturing environment. Responsibilities Perform advanced preventive and corrective maintenance on semiconductor manufacturing equipment Troubleshoot and resolve complex mechanical, electrical, and system-related issues Conduct root cause analysis and implement long-term corrective actions to improve equipment performance and reliability Serve as the primary technical point of contact for customer escalations and operational support Communicate equipment status, risks, and recovery plans to internal and external stakeholders Collaborate with engineering, manufacturing, and global support teams to resolve technical issues Support equipment installations, upgrades, qualifications, and decommissioning activities Create and maintain service documentation, maintenance records, and technical reports Mentor and provide technical guidance to junior engineers and technicians Drive continuous improvement initiatives related to equipment uptime, reliability, and service processes We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Associate's or Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related technical field 5+ years of semiconductor equipment maintenance, service, or field support experience Experience supporting diffusion, CVD , deposition, thermal processing, or similar semiconductor equipment Strong troubleshooting skills with a structured and methodical approach to problem solving Working knowledge of preventive and corrective maintenance practices Ability to read and interpret electrical schematics, technical drawings, and equipment documentation To view full details and how to apply, please login or create a Job Seeker account