Senior Hardware Repair & Failure Analysis Engineer

Senior Hardware Repair & Failure Analysis Engineer at JAD Group Inc. Senior Hardware Repair & Failure Analysis Engineer at JAD Group Inc. in San Jose, California Posted in 1 day ago.

Type:

full-time

Job Description:

Company Description JAD Group Inc., established in 1999 in Chicago, IL, is a global leader in supporting the semiconductor industry's surplus and legacy equipment market. We specialize in buying, selling, and servicing used back-end test equipment, including parts to support test operations. As the Authorized Legacy Service Provider for Advantest test system platforms upon End of Service (EOS), we offer unparalleled expertise in maintaining and repairing these systems. Our services also include board repairs for Advantest and Catalyst testers and authorized repair and calibration of Advantest instruments.

Pay:

$91,800.32 - $100,000.00 per year Job description: Position Overview We are seeking a highly experienced Senior RMA Depot Repair / Failure Analysis Engineer to lead advanced troubleshooting, root cause analysis, and resolution of complex customer and field issues within semiconductor and ATE environments. This role serves as a senior technical escalation point, partnering cross-functionally to resolve critical issues impacting customers, field operations, and product performance. The ideal candidate has deep expertise in multi-layer PCB diagnostics, schematic interpretation, and complex system-level troubleshooting across electrical, mechanical, and software domains. Key Responsibilities Provide advanced remote technical support to field service teams for escalated issues Lead complex troubleshooting and failure analysis for RMA and field-returned units Own and drive Root Cause Analysis (RCA), Corrective Actions (CA), and Preventive Actions (PA) Manage multiple high-priority escalations in a fast-paced environment Act as technical lead across cross-functional teams: Field Service R D NPI Production Quality Translate complex technical issues into clear, executable action plans Recommend improvements to product reliability, manufacturability, and serviceability Maintain thorough documentation of investigations, findings, and resolutions Support continuous improvement across repair and engineering processes Communicate effectively with both internal teams and external customers Required Qualifications 8+ years in Electrical Engineering, Hardware Engineering, Test Engineering, R D, NPI, or Quality Engineering 5+ years of hands-on experience in: Complex system troubleshooting Root Cause Analysis (RCA) CAPA methodologies Strong knowledge of electrical and mechanical systems Proven ability to resolve high-complexity technical issues Expertise in reading and troubleshooting using schematics Strong analytical and structured problem-solving skills Excellent written and verbal communication skills Ability to break down complex problems into actionable steps Experience across full product lifecycle (NPI through sustaining) Preferred Qualifications Experience with ATE systems (Teradyne, Advantest) Background in semiconductor equipment or services Experience working in global, cross-functional teams Familiarity with quality methodologies (8D, FMEA, Six Sigma) Key Competencies Technical leadership and ownership Customer escalation management Cross-functional collaboration Prioritization and multitasking Strong attention to detail and execution Ability to perform under pressure Hands-on debugging of advanced circuit boards

Why Join Us:

At JAD Group, we offer a dynamic and collaborative work environment where your skills and expertise will be valued. You will have the opportunity to work with cutting-edge semiconductor technology and make a meaningful impact in the semiconductor industry. We provide a competitive compensation and benefits package, as well as professional development and advancement opportunities. Join us in shaping the future of semiconductor solutions!

Benefits:

401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance

Work Location:

In person