Construction Facilities Management AppleOne - 3.8 Long Beach, CA Job Details $95,000 - $110,000 a year 13 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Paid sick time Qualifications Optimizing workflow processes Supplier performance analysis Managing technical support teams Performance improvement leadership Contractor management Facilities maintenance management Managing teams in a customer support role Team leadership Customer satisfaction tracking Metrics Reporting Frontline customer support management Dispatching Team development Quality performance measurement Policy & process development Vendor performance improvement Vendor relationship management Managing facilities maintenance teams Facilities maintenance customer service Management reporting Construction experience Customer satisfaction improvement Senior level Cross-functional collaboration Vendor performance monitoring Full Job Description Job Summary This is a leadership role, not a property management position. The ideal candidate will have experience overseeing facilities operations across multiple locations, managing teams, driving service performance, and ensuring consistent execution across a large geographic footprint. We are seeking an experienced Construction Facilities Management professional for a direct hire opportunity in Long Beach, CA. This role is ideal for a facilities operations leader who has successfully managed service delivery, vendor performance, work order execution, and customer support across multiple sites, regions, or states. This opportunity offers the chance to lead operational performance in a stable, team-oriented environment with supportive leadership, strong cross-functional collaboration, and the ability to make a measurable impact on service quality, process improvement, and team development. The right candidate will bring a strong sense of ownership, a service-first mindset, and the ability to create consistency across a large portfolio of facilities. Key Responsibilities Lead facilities operations and service delivery across multiple locations and geographic regions. Manage coordinators, dispatchers, service teams, technicians, vendors, contractors, and facilities support personnel. Oversee work order management, response times, service quality, escalation resolution, and operational reporting. Monitor and improve service performance metrics, SLAs, KPIs, workflow efficiency, and customer satisfaction. Coordinate vendor and contractor performance to ensure timely, cost-effective, and high-quality facilities support. Drive process improvements, team accountability, and consistent execution across a multi-site facilities portfolio.

Compensation and Benefits Salary range:

$95,000 to $110,000 per year. Direct hire opportunity.

Location:

Long Beach, CA. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https:

//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1017