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CI
Cummins Inc.
Customer Engineering Product Specialist
Career Insights for Product Engineering Manager
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Based on Indiana data
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What they do
A Product Engineering Manager oversees and leads conception, execution and launch of engineering products. Manages communication and coordination among different types of engineers, designers and analysts working on a project. Supervises project schedule, budget, and communications with stakeholders.
$142,660 / year median in Indiana
+4% projected growth
Job Description
We are looking for a talented Customer Engineering Product Specialist to join our team specializing in engineering for our Cummins' business in Columbus, IN.
- In this role, you will make an impact in the following ways:
- Partner with Subject Matter Experts, VPI teams, and OEM customers
- to deliver critical product data, installation requirements, and technical guidance that enable successful equipment integration and performance.
- Influence OEM machine quality, reliability, and optimization
- by making informed decisions on product selection, application design, and system integration strategies.
- Drive continuous improvement in installation quality and engineering processes
- by leveraging tools such as Advisor, COLS, and GCE to support efficient, data-driven decision making.
- Serve as the primary technical liaison
- for customers, building trusted relationships while managing specifications, product changes, technical inquiries, and complex installation issue resolution.
- Translate customer feedback and Voice of the Customer insights
- into functional product requirements, ensuring customer needs are reflected in product development and program decisions.
- Champion customer and market requirements within Cummins
- by participating in new product development programs, design reviews, and product change initiatives.
- Ensure successful product application and installation
- by validating prototype performance, maintaining compliance with Cummins installation standards, and utilizing ALD and Six Sigma methodologies to optimize results.
- Lead business-impacting projects and technical initiatives
- while mentoring engineers, improving work processes, influencing technical direction, and serving as a recognized subject matter expert within the organization.
- To be successful in this role you will need the following:
- Leverage strong machine integration and product application expertise
- to optimize performance, reliability, quality, and cost while ensuring products are correctly selected, designed, and installed for customer applications.
- Apply advanced analytical and problem-solving skills
- to evaluate complex technical issues, utilize modeling and simulation tools, identify root causes, and implement data-driven solutions that improve product and system performance.
- Build trusted customer and cross-functional relationships
- by serving as a technical advisor, delivering clear communications, managing product changes, and collaborating effectively with internal teams and external customers.
- Demonstrate sound judgment, results orientation, and adaptability
- by making quality decisions, managing complexity, driving projects forward, leveraging resources effectively, and maintaining a strong customer-focused mindset.
Education/Experience:
- + College, university, or equivalent Bachelor's degree in Engineering or appropriate STEM field is required.
Additional Details:
- + Provides primary Customer Engineering support for assigned OEM customers by leading all activities impacting
OEM:
technical issue resolution, managing engineering change activities, supporting new product launches, and serving as the technical interface between Cummins and the customer. + Coordinates cross-functional efforts across Engineering, Quality, Manufacturing, and Sales to ensure successful product integration, customer satisfaction, and timely execution of business commitments. + Regular opportunities to providing leadership updates to CES, Cummins, and OEM. + Work will include developing strong external relationships and communication with levels above and below yourself for assigned OEM.- Compensation
- Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate's qualifications and experience, where appropriate.
- Job•Engineering •Organization•Cummins Inc.
- Role Category
- On-site with Flexibility
- Job Type
- Exempt - Experienced
- ReqID
- 2434896
- Relocation Package
- Yes
- 100% On-Site
- No •Cummins and E-Verify•At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace.
Visit http:
//EEOC.gov to know your rights on workplace discrimination.Benefits
- Dental Insurance
- Relocation Assistance