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P
Parker
Plant Quality Manager
Career Insights for Quality Engineering Manager
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What they do
A Quality Engineering Manager interfaces with customers, suppliers, and various company departments to resolve quality problems and develop strategic quality improvement activities. Responsible for building strong relationships with the global customer quality organizations to ensure customer support and product performance through continuous improvement.
$151,474 / year median in New York
+11% projected growth
Job Description
Position Summary Provide leadership and management for the quality function and sustain the quality philosophy and lean culture for the division at the plant level. Establish, maintain, and optimize an effective quality management system. Implement the division's quality plan at the plant level to achieve the division's overall quality objectives. Enhance and improve the Division's products and services through the implementation of ISO 9001, problem-solving tools, prevention methods, quality-at-the-source, and continual improvement techniques.
Scope/ Supervision and Interaction:
Reports to the Business Unit Quality Manager or Division Quality Manager. As management's representative for quality, manages department resources and coordinates the implementation of the quality management system between business units and locations to cost-effectively facilitate quality and compliance. Interacts routinely with all functional areas as well as with customers, field sales, regulatory agencies, division/group/corporate management, and suppliers.Essential Functions:
- Communicates customer, regulatory and organizational requirements to assure product quality, contract compliance and customer satisfaction.
- Oversees the effective documentation and implementation of the quality management system to assure compliance with customer and regulatory requirements and the standards set by corporate/division policies.
- Works with the leadership team to ensure that individuals performing functions affecting quality are trained and demonstrate the appropriate skills and performance results.
- Coordinates necessary plant personnel for internal, customer and third party quality system audits.
- Maintains a corrective action system to analyze and correct nonconforming conditions and complaints.
- Implements the performance measurements necessary to effectively evaluate organizational performance and trends in product quality, services, customer satisfaction and the cost of poor quality. Uses the results of performance evaluation to target improvement efforts.
- Assess supplier capabilities and monitor supplier quality to ensure desired levels of performance.
Qualifications:
- B.S. Degree in an Engineering or related discipline.
- 3-5 years of Quality, Engineering or related experience.
- Knowledge of International Standard
ISO 9001
Quality Management Systems (IATF 16949 as applicable for automotive sector is preferred).- Certification by the American Society for Quality (ASQ) as a Certified Quality Engineer (CQE), Certified Six Sigma Black Belt (CSSBB), or Certified Quality Manager (CQMgr) is preferred.
- Knowledge of manufacturing and quality practices.
- Experience with quality improvement tools and techniques (i.e., Lean, Six Sigma, Statistical Process Control, Process Flow, Failure Mode & Effects Analysis, Control Plan, PPAP, and Measurement System Analysis).
- Ability to work effectively with others and be a participative team player.
- Demonstrated leadership, project management, facilitation, and problem-solving skills.
- Must demonstrate effective verbal and written communication skills.