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TE
The Estee Lauder Companies
Quality Engineer II
Career Insights for Quality Engineering Manager
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What they do
A Quality Engineering Manager interfaces with customers, suppliers, and various company departments to resolve quality problems and develop strategic quality improvement activities. Responsible for building strong relationships with the global customer quality organizations to ensure customer support and product performance through continuous improvement.
$151,474 / year median in New York
+11% projected growth
Job Description
- Description
- The Quality Engineer II (QE II) is a leader within Quality Operations responsible for driving quality strategy, managing risk, and ensuring regulatory compliance across manufacturing operations at the Melville site.
- Provide oversight and direction for consumer complaint, deviation, and quality inquiry (QI) investigations, and review investigation quality, trending, and effectiveness of corrective actions to prevent recurrence
- Lead complex, high-risk, and systemic investigations across manufacturing and packaging operations
- Apply advanced root cause analysis tools and ensure robust, risk-based CAPAs are developed and sustained
- Partner with site Quality leadership on significant quality issues originating within the Melville site Work Center, Manufacturing & Packaging Technical Oversight (15%)
- Provide higher-level oversight and technical guidance for on-floor troubleshooting, manufacturing equipment challenges, and functional component issues
- Support escalation and resolution of quality-related disruptions impacting line efficiency and compliance
- Provide technical expertise in packaging components, design, manufacturing processes, and functional failure modes
- Work with suppliers, developers, Packaging Development, Commercialization Engineering, and Production teams to define and align critical quality requirements Advanced Data Analysis, Continuous Improvement & QE Projects (15%)
- Serve as a site resource for statistical process control (SPC), data analysis, and advanced trending methodologies
- Conduct and oversee analysis of data to identify trends, loss drivers, and improvement opportunities
- Lead or sponsor quality engineering projects using statistical tools and structured problem-solving methodologies
- Lead critical site quality initiatives and act as the Melville Site QA representative on global and cross-functional programs New Product Launch (NPL), Validation & Process Excellence (20%)
- Provide quality leadership and oversight for NPL activities, including component evaluations, line tests, first production runs, in-process inspections, and post-trial evaluations
- Guide dFMEA and pFMEA activities and broader process mapping and risk mitigation efforts
- Collaborate with Commercialization Engineering, Packaging Development, Supplier Quality, Brand Quality, and cross-functional teams to identify and mitigate risks early in the product lifecycle
- Provide quality oversight for equipment URS development, qualification, and process validation (IQ/OQ/PQ)
- Ensure appropriate packaging test methods are selected, developed, and implemented for new package designs, new technologies, and new or modified manufacturing lines, ensuring alignment with product requirements
- Additional Responsibilities
- GMP, Compliance & Audit Leadership (10%)
- Serve as a GMP and compliance leader, ensuring activities align with internal procedures and global regulatory expectations
- Support internal audits and external inspections with strong technical and regulatory knowledge
- Act as a quality authority on documentation, procedures, technical reports, and quality records
- Drive audit readiness and compliance improvements across the site
- Support interpretation and application of regulatory requirements including
FDA, ISO
22716, CSAR, and MFDS expectations People Leadership & Mentorship (15%)- Lead, coach, and develop a small team of QE I roles and/or Quality Specialists
- Strengthen team capability in data analysis, statistical thinking, structured problem solving, and quality engineering practices
- Set priorities, allocate workload, and drive accountability for quality performance and deliverables Provide technical mentorship and act as an escalation point for complex quality, validation, and risk issues
- Qualifications
- Minimum Bachelor of Science degree in Engineering or Science, or equivalent experience (10+ years in a related field) 5+ years QE experience in a fast-paced regulated manufacturing environment ASQ or Lean Certification preferred 5% TravelEqual Opportunity Employer It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.