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LR
Lam Research
Sr. Mgr, Quality Programs
Career Insights for Quality Engineering Manager
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Based on California data
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What they do
A Quality Engineering Manager interfaces with customers, suppliers, and various company departments to resolve quality problems and develop strategic quality improvement activities. Responsible for building strong relationships with the global customer quality organizations to ensure customer support and product performance through continuous improvement.
$183,235 / year median in California
+5% projected growth
Job Description
## The group you'll be a part of Lam's Global Quality Team, and a key contributor to achieving Lam's Quality Vision via successful execution of cross functional Quality programs. ## The impact you'll make As a Program Manager at Lam, you're not just overseeing projects, you're owning the key critical quality programs. You will also be responsible for leading and expanding the 8D program at Lam. 8D is Lam's primary mechanism for resolving nonconformances identified in products and services. You'll combine your problem-solving expertise and semiconductor technical knowledge to further Lam's vision and goals for sustainable problem solutions and customer satisfaction. ## What you'll do
- Optimize the design, deployment, execution, and measurement of Lam's Key Quality Programs.
- Ensure successful resolution of nonconformances to positively impact Lam's customers.
- Proactively use nonconformance data analysis to improve manufacturing practices and supplier part quality and decrease Cost of Poor Quality.
- Influence and enhance Lam's Quality culture by advocating for strong problem-solving skills across the organization.
- Perform assessments and audits of in-flight 8D records and improve outcomes via coaching or mentoring record owners toward successful resolution, including recurrence prevention across global sites.
- Perform data analysis to understand root causes of cycle time completion delays and below-target audit scores; collaborate with stakeholders for developing solutions. ## Who we're looking for
- 15 years of related experience with a bachelor's degree, 12 years of experience with a master's degree or 8 years of experience with a Ph.D.
- BA/BS degree in a STEM field and/or Quality Management.
- Experience as a Project/Program Manager with escalating responsibilities.
- Demonstrated ability in advanced structured problem-solving methodologies (8D, DMAIC, PDCA), Lean Six Sigma, and other established quality tools.
- Experience in successfully leading others in structured problem-solving methodologies and the use of quality tools to solve complex problems.
- Knowledge and application of change management methodologies across a global organization is required. ## Preferred qualifications
- Knowledge of and experience working with semiconductor device properties, product development, and manufacturing processes is highly desired.
- Experience in Quality Management, Product Development/Engineering, Manufacturing, or Customer Service is a plus.
ISO 9001
2015 auditing and/or participation is a plus.- Ability to demonstrate forward-thinking through the integration of data analytics and AI applications is highly preferred.