Build and Lead Our Document Restoration Operation Prism Specialties is seeking an experienced Document Restoration professional to build and lead our document recovery operation serving Indiana, Kentucky, and Chicagoland. This role is specifically for someone who already has hands-on experience restoring water, fire, and smoke-damaged documents, records, books, files, or other paper materials. We can help the right person grow as a leader and learn the Prism organization. However, we are not looking to train someone from scratch on wet-document restoration. The ideal candidate has worked for a document recovery, specialty contents, disaster restoration, archival recovery, or similar organization and understands how to evaluate, stabilize, dry, clean, and recover wet documents following commercial and residential losses. What You'll Do You will help Prism build a full-service document recovery operation capable of handling documents damaged by water and flooding, fire and smoke, mold and microbial contamination, soot and particulate, and high humidity and moisture events.

• Evaluate damaged documents and determine appropriate restoration methods
• Lead emergency response and stabilization of wet documents
• Oversee document freezing, drying, cleaning, deodorization, and recovery
• Coordinate or manage vacuum freeze-drying processes
• Establish document handling and restoration procedures
• Develop secure inventory and chain-of-custody processes
• Oversee pack-outs, transportation, storage, processing, and return
• Manage sensitive medical, legal, financial, government, and commercial records
• Train and supervise document restoration technicians
• Assist with estimating, project documentation, and communication with adjusters and restoration contractors
• Help select equipment, machinery, vendors, and technology for the operation
• Develop quality-control standards and operating procedures
• Help grow the document restoration practice throughout Indiana, Kentucky, and Chicagoland Required Experience Candidates must have prior hands-on experience with wet-document restoration. This should include experience with some combination of:
• Water-damaged documents and records
• Wet books and bound materials
• Document freezing and stabilization
• Vacuum freeze drying or freeze-drying coordination
• Controlled drying of paper materials
• Mold-contaminated documents
• Document cleaning and deodorization
• Fire- and smoke-damaged documents
• Large commercial or institutional document losses
• Document inventory and chain of custody General water mitigation or contents-restoration experience without wet-document recovery experience will not be sufficient for this position. Preferred Background We are particularly interested in candidates with experience from:
• Document restoration companies
• Specialty contents restoration companies
• Commercial disaster-recovery companies
• Freeze-drying operations
• Records recovery companies
• Library, archival, or paper conservation environments
• Large-loss restoration organizations Experience with hospitals, universities, government agencies, law firms, insurance companies, libraries, or other organizations with sensitive records is highly desirable. Preferred Certifications Relevant IICRC certifications are beneficial, including:
• Water Restoration Technician (WRT)
• Applied Structural Drying (ASD)
• Fire and Smoke Restoration Technician (FSRT)
• Applied Microbial Remediation Technician (AMRT)
• Odor Control Technician (OCT)
• Contents Processing Technician (CPT) Master or Journeyman restoration designations are also highly valued.

Certifications are helpful, but actual document restoration experience is more important. What We're Looking For The right person will be technically strong in document recovery and interested in taking the next step in their career. You do not need to have previously run an entire division.

• Knows document restoration
• Understands wet-paper recovery
• Can make sound technical decisions
• Can train and guide technicians
• Communicates well with customers, adjusters, and contractors
• Is organized and detail-oriented
• Wants the opportunity to build a significant operation Prism will provide support in leadership development, business operations, sales, estimating, and growing the division.

Why Prism?

Prism already has:

• Established restoration customers
• Insurance and contractor relationships
• Technicians
• Vehicles
• Facilities
• Specialty restoration operations
• Coverage throughout Indiana, Kentucky, and Chicagoland Today, much of our advanced document restoration work is sent to our corporate office and we want to build more regional capacity.

This person will have the opportunity to help build the people, processes, equipment, and capabilities required to create a leading regional document restoration operation. Location Indianapolis is the preferred location. We will also consider highly qualified candidates based in Louisville or Chicagoland. Travel throughout Indiana, Kentucky, and Chicagoland will be required, particularly for larger losses. Apply If you have real-world experience recovering water-damaged documents and are interested in helping build and lead a growing document restoration operation, we would like to hear from you. Please include details in your application regarding your experience with wet-document recovery, freezing, freeze drying, drying processes, and document restoration.

Pay:

$50,000.00 - $75,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person