Evaluate damaged documents and determine appropriate restoration methods
Lead emergency response and stabilization of wet documents
Oversee document freezing, drying, cleaning, deodorization, and recovery
Coordinate or manage vacuum freeze-drying processes
Establish document handling and restoration procedures
Develop secure inventory and chain-of-custody processes
Oversee pack-outs, transportation, storage, processing, and return
Manage sensitive medical, legal, financial, government, and commercial records
Train and supervise document restoration technicians
Assist with estimating, project documentation, and communication with adjusters and restoration contractors
Help select equipment, machinery, vendors, and technology for the operation
Develop quality-control standards and operating procedures
Help grow the document restoration practice throughout Indiana, Kentucky, and Chicagoland Required Experience Candidates must have prior hands-on experience with wet-document restoration. This should include experience with some combination of:
Water-damaged documents and records
Wet books and bound materials
Document freezing and stabilization
Vacuum freeze drying or freeze-drying coordination
Controlled drying of paper materials
Mold-contaminated documents
Document cleaning and deodorization
Fire- and smoke-damaged documents
Large commercial or institutional document losses
Document inventory and chain of custody General water mitigation or contents-restoration experience without wet-document recovery experience will not be sufficient for this position. Preferred Background We are particularly interested in candidates with experience from:
Document restoration companies
Specialty contents restoration companies
Commercial disaster-recovery companies
Freeze-drying operations
Records recovery companies
Library, archival, or paper conservation environments
Large-loss restoration organizations Experience with hospitals, universities, government agencies, law firms, insurance companies, libraries, or other organizations with sensitive records is highly desirable. Preferred Certifications Relevant IICRC certifications are beneficial, including:
Water Restoration Technician (WRT)
Applied Structural Drying (ASD)
Fire and Smoke Restoration Technician (FSRT)
Applied Microbial Remediation Technician (AMRT)
Odor Control Technician (OCT)
Contents Processing Technician (CPT) Master or Journeyman restoration designations are also highly valued.

Certifications are helpful, but actual document restoration experience is more important. What We're Looking For The right person will be technically strong in document recovery and interested in taking the next step in their career. You do not need to have previously run an entire division.

Knows document restoration
Understands wet-paper recovery
Can make sound technical decisions
Can train and guide technicians
Communicates well with customers, adjusters, and contractors
Is organized and detail-oriented
Wants the opportunity to build a significant operation Prism will provide support in leadership development, business operations, sales, estimating, and growing the division.

Why Prism?

Prism already has:

Established restoration customers
Insurance and contractor relationships
Technicians
Vehicles
Facilities
Specialty restoration operations
Coverage throughout Indiana, Kentucky, and Chicagoland Today, much of our advanced document restoration work is sent to our corporate office and we want to build more regional capacity.

This person will have the opportunity to help build the people, processes, equipment, and capabilities required to create a leading regional document restoration operation. Location Indianapolis is the preferred location. We will also consider highly qualified candidates based in Louisville or Chicagoland. Travel throughout Indiana, Kentucky, and Chicagoland will be required, particularly for larger losses. Apply If you have real-world experience recovering water-damaged documents and are interested in helping build and lead a growing document restoration operation, we would like to hear from you. Please include details in your application regarding your experience with wet-document recovery, freezing, freeze drying, drying processes, and document restoration.

Pay:

$50,000.00 - $75,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

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