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Fiserv Solutions LLC
Critical Facility Engineer (Data Center)
Career Insights for Facilities Engineer
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Based on Georgia data
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What they do
A Facilities Engineer supports engineering activities surrounding planning, design, and maintenance in a number of indoor environments; including manufacturing facilities, power stations, hospitals, and offices.
$67,685 / year median in Georgia
Job Description
Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Critical Facility Engineer (Data Center) About your role: Your primary responsibility is to assist in maintaining continuous up-time of the Data Center. This is accomplished by monitoring critical Data Center support systems and responding to alarms caused by faults and failures. The ideal candidate has a strong operational mindset, understands the importance of uptime, and is comfortable working in a fast-paced environment where safety, documentation, and attention to detail are essential. What you'll do: Operate, monitor, and support critical facility systems including UPS systems, generators, switchgear, PDUs, ATS/STS equipment, HVAC systems, chillers, CRAH/CRAC units, pumps, cooling towers, fire detection, fire suppression, and building automation systems Visual inspections and readings of equipment and systems to ensure reliable data center operations Respond to alarms on critical systems throughout the facility and trouble shoot and take necessary actions to maintain critical Data Center systems Contact appropriate vendor and/or contractors to respond Perform testing on equipment and systems and complete tasks as part of a preventive maintenance schedule Assist with troubleshooting electrical, mechanical, and environmental issues that may impact data center uptime or customer service availability Clean all critical equipment as needed or as part of preventive maintenance and support maintenance tasks performed by vendors Your shift follows a two-week rotating schedule with a 12-hour shift from 6:00 AM to 6:00 PM EST and you must be open to cover for other technicians who are on PTO when needed Experience you'll need to have: 4+ years of experience in one of the following: electrical and/or mechanical, large generator systems, UPS systems operation, power distribution, mechanical plant operations 2+ years of hands-on data center experience in critical facilities operations, maintenance, or a closely related mission-critical environment Ability to utilize Microsoft Office Software including Microsoft Word, Excel, Power Point, and Teams High school diploma or equivalent required; technical school, trade certification, military technical training, or related coursework preferred Experience that would be great to have: Familiarity with building management systems, electrical power monitoring systems, CMMS platforms, and service ticketing systems Knowledge of UPS systems, generators, switchgear, chillers, CRAH/CRAC units, cooling towers, fire alarm systems, and fire suppression systems Experience working with vendors, reviewing service reports, escorting contractors, and supporting maintenance or repair activities Understanding of industry safety standards and best practices, including