End User Migration Technician

We are looking for an experienced End User Migration Technician to join our team on a contract basis in Cincinnati, Ohio. This role involves supporting hardware and software installations, troubleshooting, and ensuring seamless transitions for end users. If you have expertise in computer hardware, cable installations, and working with Dell and Apple devices, we encourage you to apply.

Responsibilities:

• Perform setup, configuration, and installation of computer hardware and associated peripherals.
• Troubleshoot and resolve technical issues related to hardware and software.
• Assist with cable installations and ensure proper connectivity for devices.
• Provide hands-on support for Dell Technologies and Apple devices.
• Collaborate with team members to ensure smooth migration processes for end users.
• Document technical procedures and maintain accurate records of completed tasks.
• Respond promptly to service requests and prioritize tasks effectively.
• Ensure compliance with company standards and protocols during all technical operations.
• Train and guide end users on new hardware and software functionalities.
• Maintain a clean and organized workspace while adhering to safety guidelines.