Supply Chain Quality Excellence & KPI Governance Lead
Siemens Healthineers AG
Palo Alto, CA (In Person)
$183,091 Salary, Full-Time
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Job Description
What You will do:
Supply Chain Quality Performance & Governance Drive improvement of SCM Quality KPIs (Before-Delivery NC%, Manufacturing NC%, Install Cost/System). Influence and align with teams across Engineering, Manufacturing, and Supplier Quality to implement and sustain quality initiatives. Support the development of standardized, global post-delivery and product quality data and KPIs . Own ROS NCC governance for supply-chain-related categories and support the ROS NCC governance and oversight . Lead cross-functional improvement projects using Lean / Six Sigma / 8D methodologies. Drive supplier-caused quality issue resolution in coordination with Supplier Quality, Engineering, and Manufacturing. Partner with SCM and Customer Services teams to improve SCM Quality KPIs. Track and report on quality performance, improvements, and NCC reduction progress. Refurb & Repair Quality Program Oversight Provide quality oversight for refurb and repair programs to ensure compliance with applicable QMS procedures, regulatory requirements, and internal quality standards. Monitor refurb/repair quality performance and drive corrective actions for systemic issues. Partner crossfunctionally to improve refurb and repair quality outcomes and reduce downstream quality risk. Support continuous improvement initiatives to improve refurb and repair quality performance, reduce rework, and minimize downstream NCC impact. Commercial Product Quality (CPQ) Support Translate emerging supplier-related quality performance insights into actionable improvements driven with Cross-functional team support and provide feedback for related CPQ escalations. What You willHave:
Bachelor's degree in Engineering, Quality Management, Supply Chain, or a related field; Master's degree preferred. 10+ years of experience in quality, supply chain quality, manufacturing quality, or related roles within complex, regulated environments. Demonstrated experience driving improvement of supplychain quality KPIs, including Manufacturing NC%, BeforeDelivery Quality, and postdelivery cost metrics. Proven ability to lead crossfunctional quality improvement initiatives across Supplier Quality, Manufacturing, Operations, Engineering, SCM, and Customer Services. Strong background in structured problemsolving methodologies (Lean, Six Sigma, 8D, RCA, PDCA). Experience with NCC management and governance, including performance tracking, prioritization, and executivelevel reporting. Solid understanding of QMS and regulatory requirements (e.g., ISO 13485, FDA 21 CFR 820) and their application to supplychain and refurb/repair activities. Strong analytical capability with experience leveraging ERP and analytics tools (e.g., SAP, Power BI, MES) to inform decisionmaking. Excellent communication and stakeholder management skills, with the ability to influence outcomes across organizational boundaries.What will set You apart:
Experience owning or leading quality KPI governance in a supply chain or manufacturing centric environment. Demonstrated success translating quality performance data into sustained crossfunctional improvement actions with measurable business impact. Experience overseeing or governing refurb and repair quality programs, including compliance, effectiveness monitoring, and systemic issue resolution. Strong ability to influence without direct authority, aligning diverse stakeholders around shared quality and cost objectives. Prior experience working closely with Supplier Quality organizations to resolve suppliercaused quality issues and reduce downstream NCC. Medical device, healthcare technology, or similarly highly regulated industry experience. Six Sigma certification (Green Belt or higher) or equivalent continuous improvement credentials. #LI-Remote Who we are : We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.How we work:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Siemens Healthineers businesses, please visit our company page here . The base pay range for this position is: $154,180 - $212,003 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.Equal Employment Opportunity Statement:
Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is theLaw:
Applicants and employees are protected under Federal law from discrimination. To learn more, click here .Reasonable Accommodations:
Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here . If you're unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.California Privacy Notice:
California residents have the right to receive additional notices about their personal information. To learn more, click here .Export Control:
"A successful candidate must be able to work with controlled technology in accordance with US export control law." "It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations."Data Privacy:
We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.Beware of Job Scams:
Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.To all recruitment agencies:
Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.Similar remote jobs
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