Supplier Quality Engineer #1066329
Description:
- The Supplier Quality and Risk Management Specialist is responsible for providing direct, on-site support at supplier manufacturing facilities.
- This role ensures suppliers consistently meet company quality standards, regulatory requirements, and delivery expectations.
- The position requires a strong hands-on presence at supplier locations to drive corrective actions, monitor production processes, reduce defects, and improve overall supplier performance for service parts.
- This role acts as the primary quality and delivery representative at assigned supplier sites and serves as a key liaison between internal engineering, operations, and supplier teams.
- They will also be responsible for working cross functionally with engineering, manufacturing, quality and purchasing to find innovative solutions to provide the best-in-class customer service.
- The SQRM specialist will also support launch and engineering change management to ensure parts availability. Job responsibilities include but not limited to:
- Lead immediate containment activities for service part defects impacting dealers, distribution centers, or end customers.
- Lead structured root cause analysis (8D, 5-Why, Fishbone, etc.).
- Validate corrective actions on-site to prevent recurrence.
- Perform product audits and dock audits prior to shipment.
- Support warranty investigation and field return analysis.
- Maintain regular physical presence at supplier facilities producing service/aftermarket parts.
- Monitor manufacturing, packaging, labeling, and preservation processes.
- Ensure compliance with service part specifications, appearance standards, and traceability requirements.
- Verify adherence to drawings, engineering change notices (ECNs), and service part deviations.
- Audit packaging for damage prevention during storage and shipment.
- Track supplier PPM, field returns, warranty claims, packaging damage rates, and on-time delivery.
- Drive continuous improvement initiatives focused on defect prevention and service fill rate performance.
- Escalate chronic issues and partner with suppliers on recovery plans.
- Collaborate with Service Parts Planning, Distribution Centers, Warranty, Engineering, and Procurement.
- Communicate supplier risks that may impact dealer orders or customer satisfaction.
- Provide real-time updates during critical containment situations.
- Perform supplier quality systems and process audits and lead supplier improvement/development programs.
- Initiate and follow-up on corrective actions and verify effectiveness on-site.
- Participation in launch teams, lead and coordinate
APQP/PPAP
deliverables for purchased components within the supplier quality group.
- Work with Engineering and Supplier organizations to alleviate discrepancies in product specifications.
- Assist in educating suppliers on company systems and requirements.
Position Requirements:
Basic Qualifications:
- Bachelor of Science degree in Engineering or related field
- 3+ years of work experience in Quality, Supplier Quality, Engineering, Manufacturing or a related field
- Ability to travel up to 80%.
- Proficient in using Microsoft Office Suite, Powe4rPoint and Excel
- Excellent organization, written and oral communication skills.
- Business process optimization experience
- Experience analyzing quality aspects of any process or operation.
- Ability to organize and communicate problem solving techniques into visual displays and presentations for all levels of the organization.
- Ability to work in small teams with both leadership and operational level team members.
- Proficient with Teams, Outlook and other
Microsoft Applications, PowerPoint and Excel Preferred Qualifications:
- Experience supporting aftermarket or service parts preferred.
- Knowledge in different process in Automotive
- GD&T Knowledge
- Problem Solving Knowledge
- Strong Conflict Resolution Skills
- Certification in project management and data analytics
- Previous experience working with suppliers.
Pay:
$39.00 - $41.00 per hour
Benefits:
401(k) 401(k) matching Life insurance Paid time off Referral program Vision insurance
Work Location:
In person