Customer Quality Engineer - Automotive Manufacturing

SEKSUN TEXAS INC

Lathrop, CA Job Details Full-time $70,000 - $80,000 a year 20 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Mechanical blueprint interpretation Customer communication Customer relationship building Production data analysis Defect resolution root cause analysis Statistical Process Control English GD&T Manufacturing facility experience Mechanical drawings Customer engagement Collaboration with manufacturing teams Factory experience Project stakeholder communication Cross-functional communication Data analysis software Measurement (quality control)

Full Job Description Benefits:

401(k) Bonus based on performance Dental insurance Health insurance Paid time off Vision insurance We are seeking an on‑site Customer Quality Engineer & a liaison in Lathrop with being tightly connected to the Dallas plant. You will own fast containment, MRB/GP12 execution, and closed‑loop feedback that drives zero escapes on CTQ. You must read and interpret engineering drawings with GD&T (a.k.a. GN&D) and clearly communicate issues and risks with both customer and internal engineering.

Responsibilities:

Customer‑site presence — Lathrop (100%) o Lead on‑site containment (stop/hold/segregate), build suspect lists, coordinate rework/returns. o Run

MRB & GP12

for AOI‑flagged parts: image pull‑up, objective‑evidence review (e.g., continuity logs), pass/fail decisions; no ship without evidence. o Perform LPAs, line walks, verify corrective actions; maintain daily scorecards (DPPM, escape rate, time‑to‑containment). o Serve as the day‑to‑day voice to customer SQ/production; deliver concise, data‑first updates and recovery plans. o Support trials/builds/audits; collect early signals (fit‑up, assembly, electrical continuity) and escalate with annotated prints. o Align on change points and readiness with customer teams; feed learnings back to Dallas. o Close the loop with stamping/assembly/test/pack to prevent recurrence; align control plans, CTQs, and measurement methods. o Convert customer feedback into structured 8D/5Why/Is-Is Not; drive sustainable corrective actions. o Support AOI parameter tuning, continuity‑gate/"release‑code" processes, and eMRB/evidence capture (images, logs, sign‑offs). o Systems, data & communications o Maintain SN‑level traceability: AOI images, MRB/GP12 decisions, objective measurements (e.g., continuity), and release codes. o Publish daily "Reno/Austin Dallas" briefs (in English; Chinese summaries preferred): top defects, hotspots, escapes, ETA to clean‑point, risks/asks. o Escalate early with quantified impact and interim mitigations. o 30/60/90‑Day Outcomes Day 1-14 (Dallas training): Complete Quality & Engineering onboarding; align CTQs, prints/GD&T, AOI rules, MRB/GP12 checklists; gain system access (eMRB/MES). 30 days: Stand up GP12 lane & MRB checklist at Reno; enable image pull‑up + decision logging; agree SLAs (