Job Summary No visa sponsorship The role will investigate warranty and field-related product issues through hands-on testing, failure investigation, technical analysis, and root-cause problem solving. This role works closely with engineering, manufacturing, suppliers, and service teams to identify the causes of product failures, develop effective countermeasures, and support continuous product improvement. Responsibilities Analyze failed warranty parts and vehicles through hands-on testing and investigation to reproduce failures and identify potential causes. Investigate product defects and field issues related to design, manufacturing, service, or other field influences using technical analysis, testing, and data. Conduct troubleshooting and failure analysis to determine root causes and develop logical conclusions based on test results and observations. Develop clear technical reports, investigation summaries, and supporting documentation, and present findings and recommendations to management. Collaborate with design engineering, manufacturing, suppliers, and service teams to investigate problems and drive timely resolution. Support containment activities by working with responsible departments and suppliers to identify, implement, and verify appropriate countermeasures. Analyze warranty data and investigation records to support cost recovery efforts and supplier discussions. Monitor assigned quality issues and contribute to product quality, reliability, and continuous improvement initiatives. Manage multiple investigations simultaneously and follow issues through testing, root-cause identification, countermeasure development, and resolution. Qualifications & Skills Bachelor's degree in Mechanical Engineering, Electrical Engineering, Electronics/Electrical Technology, or a related engineering field. Equivalent relevant technical experience may also be considered. 0-6 years of experience in engineering, product testing, validation, failure analysis, troubleshooting, or other hands-on technical problem-solving environments. Automotive experience is preferred but not required. Strong ability to troubleshoot technical problems and identify root causes. Ability to analyze test results, observations, and data and draw logical technical conclusions. Hands-on approach to testing, failure investigation, troubleshooting, and problem solving. Strong technical writing, documentation, and communication skills. Ability to work effectively with cross-functional teams, including engineering, manufacturing, suppliers, and service organizations. Ability to manage multiple investigations and follow problems through to resolution.

Pay:

$70,000.00 - $75,000.00 per year

Benefits:

Dental insurance Health insurance Health savings account On-the-job training Opportunities for advancement Paid time off Referral program Relocation assistance Vision insurance

Work Location:

In person