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Cisco Meraki
Failure Analysis Engineer
Entry-Level JobVerifiedNo experience needed
Career Insights for Optical / Laser Engineer
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Scorecard
Based on Massachusetts data
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What they do
An Optical or Laser Engineer researches and develops technology that uses the science of light (optics). Optical technology includes fiber optic cables, which enable high-speed internet connections across long distances, and lasers, which can be used to make very small incisions and measurements. Works closely with scientists and engineers from other fields on advances in technology.
$112,873 / year median in Massachusetts
+2% projected growth
Job Description
The application window is expected to close on: 07/20/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . Meet the Team Join a team dedicated to performing failure analysis and debug of transceiver and optical engine multi-chip modules. Working closely with failure analysis engineers and cross-functional partners, the team investigates customer-reported issues, identifies root causes, and continuously improves failure analysis methods, processes, and reporting. The team's focus is on increasing the accuracy, speed, and efficiency of failure analysis while delivering a high-quality customer experience. Your Impact As a Failure Analysis Engineer, you will perform hands-on debug and failure analysis of transceiver products and optical engine components to identify root causes and drive corrective actions. You will replicate customer-reported failures, document technical findings, and contribute to customer-facing reports. By collaborating across teams and using data to improve failure analysis processes, you will help increase operational efficiency, reduce future failures, and enhance the quality and timeliness of customer support. Minimum Qualifications Completion within the past 3 years, or current enrollment with expected completion within 12 months, of a certification or relevant degree program (e.g., Associates, Apprenticeship, Boot Camp, or Certification in a specialized program + 1 year of relevant experience, High School Diploma + 2 years of relevant experience) or Bachelors + 0 years of relevant experience. Experience in failure analysis or sustaining engineering for high bit rate coherent optical transceivers, line cards, and/or terminal equipment. Experience performing hands-on debug and failure analysis using electronic and optical test equipment. Understanding of coherent transceiver products, electronic and RF circuits, optical/RF components, and optical transmission test methodologies. Experience documenting technical findings and performing data analysis to determine root cause. Ability to collaborate effectively in a fast-paced environment while taking ownership of technical issues. Preferred Qualifications Familiarity with the application of coherent transceivers in optical networks. Strong failure analysis techniques at the subsystem, component, and device levels. Experience using oscilloscopes, pattern generators/error detectors, and electrical and optical spectrum analyzers. Experience using data and metrics to improve failure analysis efficiency and reporting quality. Strong documentation and technical reporting skills. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or