Energy Systems Support Engineering Lead Tesla Motors, Inc. 120800 - 307200 USD paid holidays, flex time, 401(k) United States, California, Fremont Sep 10, 2026

What to Expect The Energy Systems Support Engineering Lead provides support for industrial battery energy storage products. This primarily involves leading and working with a team of engineers to diagnose and resolve equipment problems reported by Tesla's customers and internal automated monitoring infrastructure. This is accomplished in connection with Tesla's asset managers and internal technicians, 3rd party on-site field technicians, and external site owners. This role is on-site, and can sit out of any of the following locations: Fremont, Palo Alto, Lathrop, CA, or Austin, TX What You'll Do

Become the technical owner for a portfolio of commercial or utility sites and ensure the defined tasks are completed timely and appropriately

Lead the team to detect and diagnose product and site issues, support technical questions from other teams and customers, and drive issues to resolution

Organize retrospective meetings as needed and seek feedback from leadership and internal stakeholders to drive process and efficiency improvement over time

Lead the team to manage sites outages and ensure outages are logged and classified properly by identifying the issues, causes and the responsible party of each outage

Perform site audits and communicate audit results and concerns to cross-functional teams including Asset Management, Service Engineering, Field Services, and SCADA team, etc.

Support planned customer testing as required in LTSA including energy capacity testing, RTE, and Frequency and respond to the emergency and urgent requests as needed for high-impact sites

Maintain and optimize the health and performance of the utility sites through firmware and software updates, Own tracking high-impact technical issues and leading the cross-functional team to implement solutions What You'll Bring

Experience with the Linux/UNIX programming environment

Experience with communication systems and protocols such as TCP/IP, including the tools available at the command line interface to troubleshoot network communication issues

Good understanding of electrical theory and experience / working knowledge with emphasis on DC power systems or other electronic systems/devices/components

Good understanding of a technical support environment and processes, including ability to document case histories clearly, accurately and with detail. Ability to prioritize workflows effectively according to multiple criteria. Experience with CRM systems, mobile case/ticketing systems, bug tracking systems

Bachelor's Degree in Electrical Engineering or Computer Science or equivalent experience

Experience as a technical lead or people manager will be a plus

Foreign language proficiency a plus

Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction

Family-building, fertility, adoption and surrogacy benefits

Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution

Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits

Company paid Basic Life, AD&D

Short-term and long-term disability insurance (90 day waiting period)

Employee Assistance Program

Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays

Back-up childcare and parenting support resources

Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance

Weight Loss and Tobacco Cessation Programs

Tesla Babies program

Commuter benefits

Employee discounts and perks program

Expected Compensation

$120,800 - $307,200/annual salary + cash and stock awards + benefits Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.