About the Role As a Robotics Systems Support Engineer, you will serve as the primary technical lead for our advanced material handling infrastructure, ensuring peak operational efficiency and system reliability. You will leverage your expertise in PLC programming and electromechanical troubleshooting to resolve complex technical challenges while driving continuous improvement initiatives across our automated facilities. Responsibilities Oversee the real-time performance of robotic vehicles, vertical lifts, and automated adapter systems to maximize uptime. Diagnose and resolve intricate system-level operational failures, implementing long-term technical solutions. Facilitate clear communication between engineering departments and onsite stakeholders regarding system status and performance metrics. Document technical anomalies and collaborate with cross-functional teams to refine system architecture and software logic. Provide technical mentorship and training to site operators on warehouse management systems and automation hardware. Champion safety initiatives, ensuring strict adherence to LOTO, fall protection, and OSHA compliance standards. Execute proactive maintenance and continuous improvement projects to enhance overall system throughput and reliability. Qualifications Required Skills Bachelor's degree in Electrical Engineering, Automation, Computer Science, or equivalent technical experience. Minimum 2 years of hands-on experience maintaining and troubleshooting complex automated systems. Proficiency in PLC programming (Allen Bradley, Siemens) and industrial robotics (ABB). Technical fluency in software languages including SQL, Python, and Linux environments. Ability to perform physical tasks in industrial environments, including working at heights and lifting up to 50 lbs. Preferred Skills Proven track record of working in high-pressure, fast-paced production environments. Strong analytical mindset with a focus on root-cause identification and process optimization. Excellent interpersonal skills with the ability to bridge the gap between technical teams and end-users.