Position Summary We are seeking a hands-on Application Engineer to install, commission, service, and support robotic systems used in data center environments. This is a remote, field-based position. When not working at a customer or project site, the Application Engineer will work from home. The successful candidate must live in or near Ashburn, Virginia, and be willing to travel frequently. The position is well suited to someone with a strong mechatronics background, an excellent understanding of mechanical systems, practical Linux/Unix command-line skills, and the ability to lead onsite installation activities. Experience with fiber-optic cabling is strongly preferred. Key Responsibilities Install, configure, commission, and service robotic systems at customer sites. Perform onsite testing, calibration, preventive maintenance, troubleshooting, and repairs. Diagnose mechanical, electrical, sensor, controls, and software issues. Use command line to manage files, review logs, and perform system troubleshooting. Direct and coordinate onsite fiber-optic cable installation teams and contractors. Review installation plans and confirm that onsite work meets project, quality, safety, and scheduling requirements. Verify the proper placement, routing, protection, and labeling of installed cables. Coordinate with customers, project managers, contractors, and customer personnel. Document system configurations, installation progress, test results, service activities, and outstanding issues. Provide customers and field personnel with operational guidance and basic system training. Maintain ownership of assigned installations and service activities through successful completion. Follow all customer requirements related to data center access, safety, security, and change control. Provide remote support and complete administrative or project-related work from a home office when not traveling. Required Qualifications Degree, technical training, or equivalent practical experience in mechatronics, mechanical engineering, electrical engineering, robotics, automation, industrial maintenance, or a related discipline. Hands-on experience installing, commissioning, servicing, or maintaining robotic, automated, or electromechanical equipment. Excellent understanding of mechanical systems, including motors, actuators, sensors, assemblies, alignment, fasteners, tolerances, and mechanical troubleshooting. Ability to read and interpret mechanical drawings, electrical schematics, wiring diagrams, and installation documentation. Ability to diagnose problems systematically and work through mechanical, electrical, and software-related issues. Experience directing technicians, contractors, or installation crews onsite. Strong verbal and written communication skills. Professional and customer-focused approach Ability to work independently from both customer sites and home office. Willingness and ability to travel frequently, including overnight and multi-day trips. Availability for occasional evening or weekend work during installations or critical service events. Ability to safely lift, carry, and handle tools, components, and equipment associated with field installations. Valid driver's license and reliable transportation for travel to local customer sites. Preferred Qualifications Experience with fiber-optic cable installation, handling, routing, inspection, cleaning, testing, or troubleshooting. Experience supervising or coordinating structured cabling or fiber-optic installation teams. Previous experience working in data centers or other mission-critical facilities Practical Linux/Unix command-line experience Relevant certifications in fiber optics, robotics, industrial automation, electrical safety, or a related field. Work Environment and Travel This position is primarily performed at customer data centers, project sites, and the employee's home office. Travel is a significant part of the role and may include local travel, overnight trips, and multi-day installations. The Application Engineer must be comfortable working around operating machinery, construction activity, cabling installations, and active data center equipment. Depending on the site, the work may require standing for extended periods, climbing ladders, bending, lifting equipment, and using appropriate personal protective equipment. Ideal Candidate The ideal candidate is a practical, mechanically capable engineer who enjoys working directly with equipment and solving problems in the field. They are equally comfortable using Linux to investigate a system issue, making mechanical adjustments to a robot, coordinating a fiber-optic installation crew, and communicating professionally with a customer. They are organized, dependable, willing to travel, and able to take ownership of an installation or service issue through successful resolution.

Pay:

$85,000.00 - $100,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

Hybrid remote in Ashburn, VA